Job Information
Harvard University Network Engineer in Cambridge, Massachusetts
65925BRAuto req ID:65925BRJob Code:I0957P IT Infrastructure Prfsnal III Department Office Location:USA - MA - Boston Business Title:Network EngineerSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills:
Bachelor's degree, or equivalent professional experience.
Knowledge of configuration and maintenance of IT infrastructure systems within an enterprise environment.
Commitment to customer service; ability to work in a demanding, fast paced environment; record of keeping abreast of industry trends and changes in technologies.
Strong organizational skills, communication skills (written, oral and presentation); a concern for accuracy, details, and quality.
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor.
Experience with the following technologies preferred:
Network Protocols: BGP, OSPF, STP, 802.11, DNS, DHCP, NTP, SNMP
Network Technologies: 802.3ad, 802.1Q, Cisco VPC, LACP
Network Monitoring and Management: Infoblox, Intermapper, Cisco ACS, Cisco ISE, Cisco Prime, Splunk, Statseeker, Scrutinizer
Hardware: Cisco 3750/3850, 4500, 6500, Nexus 5k, 7k, 9k, Cisco ASR, Cisco 9800 Wireless Controllers, Juniper SA SSL VPN, Palo Alto Firewalls, F5 Loadbalancer
Scripting: Shell scripting, Python, Ansible, and Rest API
Additional Information:The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.
The Harvard Medical School is not able to provide visa sponsorship for this position.
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Department:Information Technology | InfrastructurePre-Employment Screening:Criminal, IdentityJob Function:Information Technology School/Unit:Harvard Medical School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Basic Qualifications:
- Minimum of two years’ post-secondary education or relevant work experience
Certificates and Licenses:
- Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred
Working Conditions:
- Occasionally required to work outside of normal business hours, and may be called during off hours
Position Description:The Network Engineer performs advanced design, configuration, maintenance, and troubleshooting of network infrastructure systems and services for Harvard Medical School. Reporting to the Associate Director of Network and Data Center Operations, the Network Engineer works closely with the Network Architecture team, vendors, and stakeholders to ensure optimal network performance, security, and reliability. The Network Engineer also participates in network planning, project management, and documentation of IT infrastructure. The ideal candidate is passionate about building great things, is both innovative and methodical, and is team focused. The position provides great customer experience to our research community, students, faculty, and staff.
Core Duties:
Design, install, and configure mission-critical and scalable network infrastructure, including devices such as routers, switches, firewalls, wireless access points, and VPNs.
Rack, stack and configure network hardware where needed.
Monitor and analyze network performance, availability, and security using various tools and protocols.
Troubleshoot and resolve network issues, such as connectivity, latency, bandwidth, and routing.
Contribute to the establishment of network policies, standards, and best practices.
Draw on relationship and technical skills to act as technical liaison to internal and external stakeholders.
Perform network upgrades, patches, backups, and migrations.
Provide technical support and guidance to users and IT staff on network-related matters.
Coordinate with vendors and service providers on network equipment and services.
Research and evaluate new network technologies and solutions.
Prepare and maintain network documentation, such as diagrams, inventories, technical specifications, and procedures.
Participate in a 24x7 on-call rotation.
Ensure adherence to IT standards and service level objectives.
Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct
Commitment to Equity, Diversity, Inclusion, and Belonging:We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values (https://hms.harvard.edu/about-hms/campus-culture/mission-statement-community-values)
https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:On-Site LinkedIn Recruiter Tag (for internal use only):#LI-DK1Work Format Details:This position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.