Job Information
East Boston Neighborhood Health Center Practice Secretary in 1601 Washington Street, Massachusetts
Thank you for your interest in careers at EBNHC!
Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
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Time Type:
Part time
Department:
South End Washington Family Med
All Locations:
1601 Washington Street
Description:
A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator.
Essential Duties and Responsibilities:
Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.
Responsible for early am chart preparation and other opening/closing procedures.
Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.
Qualifications and Requirements:
High School Diploma or GED
At least one year in a medical office setting
Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred
Bilingual Spanish skills required
There’s a reason East Boston Neighborhood Health Center is ranked as one of the “Top Places to Work” by The Boston Globe. It is because we are committed to maintaining a truly supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. A huge focus of which is to offer important benefits so you can be your best inside and outside of work.
Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers.
Medical & Dental Coverage
Life and Disability Insurance
Privileges at Boston Medical Center for Providers
401(K) Retirement Plan
Educational Assistance
Flexible Spending & Transportation Accounts
Paid Holidays, Vacations, Sick and Personal Time
A Generous Staff Development Benefit
Excellent Malpractice Coverage
A Designated Medical Staff Office for Physician Support
Free Parking
And Much More…