Kelly Services Data Entry Clerk in Andover, Massachusetts

Kelly Services is currently seeking a Data Entry Clerk for a leading health insurance company in Andover, MA.

This position will be full-time with an hourly pay rate of $15.50 per hour with a tentative start date of 07/17/2017.

Duration: Temp to Hire

SUMMARY: This is for inbound calls in a call center to support open enrollment questions with regard to plan benefits and provider information. Responsible for operating a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer.

PRIMARY DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Performs daily reconciliation of customer claims. Requests account adjustments. Provides superior quality outcomes by taking ownership of claims to ensure timely resolution or follow-up. Processes a minimum of 250-300 claims per day and accounts for all claims in assigned batches. Achieve and maintain an accuracy rate of 98%. Foster a professional and positive attitude. Respond to customer questions via telephone regarding insurance benefits and provider lookups. Operate a PC/image station to obtain and extract information; documents information. Thoroughly document inquiry outcomes for accurate tracking and analysis.

EDUCATION/EXPERIENCE:

Requires a high school diploma/GED or any combination of education and experience, which would provide an equivalent background. Must have knowledge of claims operations, services and the various operations of the organization, products, and services. Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) is required. Good typing and keyboard skills. Good oral and written communication skills.

Why Kelly?

At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies.

Career guides, information and tools to help you successfully position yourself throughout every stage of your career.

Access to more than 3,000 online training courses through our Kelly Learning Center.

Weekly pay and service bonus plans.

Group- rate insurance options available immediately upon hire*.

Let us help advance your career today.

*Available for purchase and administered by a designated third-party vendor

Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About

Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]

Category: Administrative/ Clerical