Van Millwork Company Inside Sales in Bellingham, Massachusetts
INSIDE SALES REPRESENTATIVE Positon Overview: Adheres to department guidelines and procedures. As the primary customer contact/liaison for Van Millwork you are responsible for delivering superior Customer Services with speed, discipline and accuracy through knowledge and experience. Able to multi-task in a fast paced environment. Responsibilities: *Assist customers and potential customers with phone orders *Take phone orders for Territory managers and put paperwork out to the shop for pick-ups. * give orders to the Production Coordinator to distribute paperwork for small truck/house deliveries. *Assist customers at the retail counter including but not limited to questions; quotes, orders, returns, via retail register orders. *Back up/support for other Inside Sales reps as needed. *Enter quotes/orders including special orders for Territory Managers as well as assist their customers with questions, follow up deliveries etc. *Review open order report daily and update as needed. *Check orders on the back order report and adjust dates as needed *Print and Verify accuracy on the open order reports for retail. *Manage special orders to insure all product that is received is processed to production and shipping department as needed. *Maintain the file system of invoice orders *Open/close retail drawer.