Lahey Health Access Representative Greeter, 20 hours in Beverly, Massachusetts
Under the direction of the Director, Manager and/or Supervisor of Patient Access Services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility/benefits and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out-of-pocket payments the patient may owe for insurance co-payments or deposits for the services rendered if applicable. Observes all health and safety requirements. Performs other duties as assigned.
High School diploma or equivalent required. Advanced education preferred.
1-2 years experience in a healthcare setting, preferably in registration.
Typing speed 50 WPM, CRT experience, medical terminology.
Third party payor knowledge and insurance background required.
Excellent Customer Service Skills Scheduled Hours 20 hours per week. Every other weekend and every other holiday obligation
hours on the weekend and holidays is 7am-5:30pm, which they sign a waiver to be paid straight time.
Weekday hours are 3pm-7pm 3 days one week and 2 the following week.
Lahey Health is committed to equal opportunity. We recruit, hire, train and promote without discrimination due to race, color, religion, gender, sexual orientation, national origin, ancestry, marital status, age, disability, citizenship, veteran status, or any other protected job status. Lahey Clinic provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. Please click here to view the "EEO is the Law" poster.