State of Massachusetts Director of Social Work in Boston, Massachusetts

The Metro Boston Mental Health Units at Lemuel Shattuck Hospital are seeking qualified applicants for the Director of Social Work.

The Director of Social Work for the Metro Boston Mental Health Units at the Lemuel Shattuck Hospital is responsible for oversight and direction of the Social Work Department, Patient Benefits, Admissions, and Clinical Management. This includes: 1) setting standards, 2) supervising cases, 3) monitoring performance, 4) departmental policy development, 5) supervising employee performance, and 6) ensuring that practice of the Social Work Department meet the standards for the Joint Commission and CMS.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

This position is responsible for ensuring effective interface, coordination, and communication with community based providers. The Admissions oversight role includes direct and indirect management of admissions from courts, other hospitals, and emergency community admissions.

Oversight responsibilities including management and supervision of Patient Benefit Coordinators and ensuring that clinical programming and assessment processes, including risk assessment, meet patient needs in the service of discharge of inpatients to less restrictive settings. Supervision given includes staff of Licensed Social Workers and Patient Benefit Coordinators.

Provide Departmental leadership through group supervision, staff meetings, and individual clinical and administrative supervision with the goal of ensuring the provision of high quality patient care and implementing performance standards to ensure compliance with Joint Commission and CMS accreditation/certification

Participate in MBMHU leadership to provide inter-disciplinary guidance regarding program development, clinical services, risk management, and facilitating discharge to least restrictive settings.

Manage admission and discharge functions, including interface with the Metro Boston Courts, census management, and oversight of standards for admissions for patients being referred by the courts for forensic mental health evaluations.

Provide for Departmental processes to effectively interface with Community Services (DMH and Non-DMH) to integrate the system of care between inpatient and community services.

Initiate procedures, with COO approval, for implementation by Social Workers, and Patient Benefit Coordinators in response to identified patient and facility needs.

Participate in 24 hour on-call coverage on a rotation basis with the DON and COO.

Preferred Qualifications:

· Licensed as an Independent Clinical Social Worker (LICSW) in the Commonwealth of Massachusetts.

· Knowledge, experience and understanding of Massachusetts Forensic Mental Health laws and systems of care including an understanding of how Forensic status impacts the care and treatment of persons served.

· Knowledge of and ability to apply Massachusetts General Laws Chapter 123 and applicable Commonwealth of Massachusetts Regulations.

· Experience evaluating and diagnosing persons with behavioral health disorders.

· Experience supervising and motivating staff, effectively managing resistance and improving program outcomes.

· Experience developing and revising policies and procedures.

· Knowledge of and experience applying Centers for Medicare and Medicaid services (CMS) and The Joint Commission (TJC) regulations and standards.

· Experience analyzing and managing data and evaluating program efficacy.

· Knowledge of and experience implementing utilization management strategies, systems and processes.

· Ability and ease collaborating and interfacing with diverse populations, including persons served, direct reports, colleagues and external constituents.

· Given the population served, bilingual or multilingual fluency.

Hospital Mission:

At the Lemuel Shattuck Hospital, we take pride in helping people recover from illnesses and conditions that are often underserved or difficult to manage in other health care settings. The DMH units within the Hospital provide inpatient psychiatric services to adults with serious mental illness with the goal of enhancing autonomy, safety and return to the community.

Patients are treated by a multidisciplinary team, led by attending psychiatrists which also includes psychologists, clinical social workers, psychiatric nurses, mental health workers, occupational therapists and rehabilitative staff specializing in vocational, recreational and expressive therapies. A variety of treatment modalities are used, including psychopharmacologic, psychotherapeutic (individual, group and family), psycho-educational, behavioral, cognitive and milieu therapies.

Shift Hours: 9:00 AM to 5:00 PM

Days Off: Saturday & Sunday

Pre-Offer Process:

· A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

  • Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines

Education and license/certification information provided by the selected candidate is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

For assistance please contact Health Human Resources at (617) 971-3732.


Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.


I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Management

Organization: *Department of Mental Health

Title: Director of Social Work

Location: Massachusetts-Boston-170 Morton Street

Requisition ID: 170004L5