American Airlines Staff Assistant, Airport Station in Boston, Massachusetts02133

Location: Logan Intl Apt (BOS-TRML)

Additional Locations: None

Requisition ID: 8923

Job Description

Responsible for performing a wide variety of office duties including: coordinating meeting arrangements, typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, ordering and distributing office supplies, reconciling P-card spending, tracking anniversaries/birthdays, and arranging travel and hotel accommodations.

Principal Duties and Responsibilities

  • Provides assistance with preparation of management presentations and special projects as required

  • Administers, reviews, and monitors all local invoices through InvoiceWorks and disseminate as necessary

  • Troubleshoots and escalates office technology issues, including telephone and copier machines

  • Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc.

  • Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)

  • Handles payroll processing in Workbrain for management and support staff

  • Processes bereavement letters and coordinates local communications and response

  • Manages employee parking, including permitting and assignments, as required

  • Assists with timekeeping functions, data entry, data verification, reconciliations and filing

  • Maintains employee files, as necessary

  • Maintains Station meeting plans, including monthly emergency response

Job Description (Continued)

  • Accesses and manages various periodic reports, including performance, audit, expense, employee engagement and recognition, etc.

  • Updates required manuals

  • Files and maintains all security related items

  • Acts as backup for various payroll functions

  • Manages records for OSHA, safety, etc. (301's, weekly and annual)

  • Assists with budget preparation and reconciliation, including monthly closeout of landing fees

  • Supports auditing activities as required

  • Tracks and verifies incentive funds earned

  • Liaises with CRE/Facilities and vendors to track local projects, as needed

  • Leads/directs work with other support staff, as needed

  • Performs other duties as required

Job Qualifications

Minimum Qualifications

  • High School diploma or GED

  • Previous office/clerical experience

Factors that determine level

  • Level of education and/or equivalent, relevant experience

  • Proficiency

  • Ability to work independently and/or amount of direction needed

  • Scope and complexity of work

  • Level of authority and latitude in making decisions

Knowledge, Skills & Abilities

  • Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.

  • Knowledge of policies, procedures, and corporate structure

  • Ability to prioritize work, be detail oriented and meet deadlines

  • Ability to perform in a fast paced environment and handle multiple tasks simultaneously

  • Ability to be self-motivated with strong organizational skills

  • Ability to grasp concepts and functionality of specific software and programs

  • Ability to effectively communicate with all levels both verbally and written

Additional Locations: None

Requisition ID: 8923

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.