Best Fitness Frot desk staff in Chelmsford, Massachusetts

June 2013 Job Title: Front Desk Staff Reports to: Operations Manager Department: Front Desk FLSA Status: Non-Exempt Basic Function Provide enthusiastic, courteous, timely service to all members and prospective members. Responsibilities ? Achieve customer satisfaction standards by maximizing the members experience * ? Meet and greet all members, non-members and prospects *. ? Check in all persons entering the club, following the company?s policies and procedures *. ? Assist members by direct inquiries to the appropriate department or staff. * ? Operate multi-line phone system. Answer and transfer incoming phone calls with courtesy, keeping a phone log as required * ? Assist members with all juice bar and pro-shop purchases * ? Prepare City Blends Drinks (Only applicable at certain locations) * ? Operate cash register, keeping a balanced drawer during scheduled shift * ? Stock juice bar and pro-shop items * ? Schedule tanning appointments (Only applicable at certain locations) * ? Conduct regular locker room checks * ? Maintain clean and neat appearance of front desk and juice bar area * ? Other duties as assigned * . Skills ? Oral Communication Skills * ? Customer Service * ? Organization ? Written Communication Skills ? Computer Literacy * ? Math Aptitude * ? Professionalism * Education/Training ? Current CPR/AED certification or commitment to obtain within 3 months of hire * Physical Demands ? Ability to stand, walk, for extended periods of time * ? Ability to reach, climb, stoop, kneel, crouch or crawl * ? Lift and/or move up to 25 pounds *