Staples Project Manager, Memberships in Framingham, Massachusetts

Position Summary: The primary responsibility of the Project Manager, Memberships is to ensure that mid to large sized projects and/or initiatives are well organized and executed according to plan. The Project Manager must partner with various individuals within and outside of Staples in order to accomplish goals and objectives. This job us focused on the reporting, day to day operations and new enhancements for the Mid-Market membership programs, Premium and Select.

Primary Responsibilities:

  • Create, enhance, run and distribute complex reporting on the success of the membership programs.
  • Proactively identify and rectify inconsistencies within varied reporting on membership program
  • Identify and implement opportunities to automate operational aspects and enhance program offering Outline, communicate and facilitate entire scope of projects with key deliverables, due dates, resources and dependencies;
  • Manage the project plan Balance time, resource and quality constraints to achieve business objectives.
  • Ability to readjust direction as needed based on competing demands and shifting priorities
  • Holds other people accountable to overall project plan
  • Cultivate networks with people across a variety of business units and locations within Staples
  • Facilitate the effective interaction and contribution of co-workers and external partners. Invite and build upon the ideas and input of others.
  • Write and speak with impact;
  • Express self effectively in one-on-one conversations and in small groups.
  • Adapt content and level of detail in written and spoken communications to meet audience’s needs

*Basic Qualifications: * * College degree or commensurate experience * 3-5 years supporting a sales or customer service organization or strong excel/analytical skills * Highly organized with an ability to simplify complicated ideas, processes or plan * Proficient in using PowerPoint, Excel and Word

Preferred Qualifications: * Master’s degree preferred * Proficient in Microsoft Project * Experience directly managing one or more individuals * Relate to people in an open, friendly and accepting manner

Job: *Sales/Telesales

Title: Project Manager, Memberships

Location: MA-Framingham

Requisition ID: 1011687