Wyndham Worldwide Engineering Manager-Wyndham Bentley Brook in Hancock, Massachusetts
Engineering Manager-Wyndham Bentley Brook
The Engineering Manager will provide leadership, planning, organization, and direction for the
Engineering Department in the most efficient and effective manner possible, while maintaining the
company’s expected high quality standards. He/She will be responsible for the financial stability
of the resort engineering department; perform analysis of the financial data and determine impact
to the engineering department and resort; determine cost effectiveness of interior and exterior
preventative engineering in order to maintain high quality of Company’s assets. Perform safety
inspections and maintain Occupational Safety and Health Administration (OSHA), including the new
Global Harmonized System for chemicals (GHS) regulations.
Essential Job Functions
Responsibilities include, but are not limited to:
1. Responsible for maintaining the overall engineering operation of the resort: Direct and manage
the engineering department and vendor operations. Demonstrate a passion and understanding of
company goals and ensure your area of responsibility meets all company standards by performing
daily audits and inspections. Responsible for identifying and implementing process improvements and
best practices and ensuring all compliance standards are met. Implement the policies and procedures
necessary to adhere to all governmental requirements for hazardous harmful materials and equipment,
includes management, training, engineering of MSDS, disposal, and record keeping. Works with the
safety committee and other associates to assure resort safety. This includes performing specific
safety training requirements and ensuring that each employee is properly trained and has a clear
understanding of the hazard(s) of their responsibilities. Apply broad knowledge of concepts,
practices, and procedures for managed work group(s) and how it supports related operations. Execute
strategic goals, participate/facilitate assigned committee and team projects. (35% time)
2. Maintain positive Customer and associate relationships: Create a positive and engaging work
environment based on Wyndham’s Count On Me philosophy. Embrace and exhibit the highest level of
ethics and integrity consistent with company standards. Motivate and communicate expectations with
humility and respect. Exercise the ability to attract the highest quality of staff through
effective hiring and retain talent by engaging, coaching, developing, and succession planning.
Partner with Human Resources to ensure we are working within compliance and all work related
standards. (35% time)
3. Manage and support all financial aspects of the engineering department: Review and maintain
engineering department financials, forecast and manage monthly engineering budget, and monthly P&L
report. Work with regional accounting partners to ensure compliance. Ensure the engineering
department meets all Internal, Quality, and Loss Prevention Audit standards. (15% time)
4. Build and maintain strong working knowledge of HOA relationship: Present bids and project scope
for capital projects. Understand governing statues and board meeting procedures. Collaborate with
Resort Manager to ensure all contracts negotiated on behalf of the HOA are presented in correct
fashion and vetted prior to implementation. (5% time)
5. Build a Count on me culture. Initiate and implement resort management strategic initiatives and
programs. Identify areas of process improvement and leverage best practices by working with
appropriate corporate resources as necessary. (5% time)
6. Performs other duties as needed. (5% time)
Must be able to travel for short durations (1-2 days) to attend certification training (i.e. pool,
HVAC). May also need to travel locally to vendor or supplier stores for parts and supplies; this is
based on resort and specific
vel time could range from 5%-10%
vel time could range from 5%-10%
Minimum Requirements and Qualifications
High School diploma or equivalent required
BA/BS degree preferred
b) Training requirements
Certification in HVAC, electrical, plumbing is preferred
CPO, CPR Certified, OSHA Certified
c) Knowledge and skills
Strong contractor and vendor negotiation skills.
Knowledgeable in safety use for power tools and shop tools
Knowledgeable use of general engineering tools and equipment
Knowledgeable and experience with elevators
Knowledgeable and experience with pool pumps and filtration systems
Knowledgeable in/or EPA Certification.
Knowledgeable in ADA requirements.
Knowledgeable of power, water and sewer distribution.
Working understanding and ability to read blue prints.
Knowledgeable in fire codes and fire protection.
Excellent communication skills. Possess innate analytical ability to grasp numbers and understand their impact (e.g. demonstratedability to work under pressure, or possesses good written and oral communication skills). Have proven strong leadership ability; demonstrate understanding and application of managementapproaches for work direction, motivation, performance management and disciplinary action.
Demonstrate the highest level of customer service to current and prospective owners in order tomaintain a positive brand image and company reputation. Ability to ensure administrative functions and duties are assigned and completed according to WVOstandards, including timekeeping, vendor contracts, and personnel action forms. Create a positive work environment by maintaining the highest level of ethics and integrity consistentwith applicable regulatory standards and Wyndham Vacation Ownership values. Commands a presence of respect and humility; demonstrating the ability to motivate and readilycommunicate expectations and follow up. Demonstrated knowledge & application of applicable codes, laws & regulations. Professional appearance and excellent communication skills in dealing with guests and corporatepersonnel. Ability to keep sensitive information confidential.
Valid driver’s license
d) Technical Skills
Microsoft Office: Word, excel, outlook
Key systems, Property Power Tool operation ,Pumps and mechanical motors
e) Job experience
Five years of related work experience
Two to five years of supervisory or management responsibility, depending on resort level
Three or more years in mechanical fields such as HVAC, electrical, plumbingUnless there is a legal requirement, experience will be accepted for the education requirement
Primary Location: United States of America-Massachusetts-Hancock
Employee Status: Regular
Organization: WVO - Resort Management
Job Posting: Jun 19, 2017, 11:08:38 AM
Requisition ID: 1709731