ClearGoals, LLC DBA UbreakiFix Technician in Hudson, Massachusetts

About Us

Since its inception in 2009, uBreakiFix has grown to more than 200 stores in markets across the U.S and Canada. But the best part is that we'recurrently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers?Well then come join one of the largest and most reputable smartphone repair companies in the US.

The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes and PlayStations, to cameras, laptops and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? An iPhone that needs to be jailbroken and unlocked? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit for more info!

Position Details

Customer Service Specialist / Technician uBreakiFix Central Massachusetts

uBreakiFix is the leading smartphone, tablet, computer and game console repair business in the country. Since its inception in 2009, uBreakiFix has grown rapidly to over 290 stores across the country. Our Hudson store is the first of multiple locations that will open in Central Massachusetts in the next 3-4 years. We are offering a fantastic opportunity to join us at an experienced or entry-level, benefit from our paid training program, develop expertise, and advance in a dynamic, professional environment. The Customer Service Specialist role is to serve our customers by providing the best solution and experience for their technology repair needs.

Basic Qualifications: Outstanding customer service/communication skills Excellent technical, problem solving, and analytic stills Exceptional organizational and time management skills Great attention to detail, good hand/eye coordination to handle tools and manipulate small parts Able to type, use a computer and proficient in Microsoft Office Work well in a team environment Able to work flexible hours, including weekends and holidays High school diploma or GED

Tasks and Responsibilities: Greet customers and answer phone calls to the store in a friendly, professional manner Check-in, diagnose, troubleshoot and repair devices Explain complex technical issues to customers in a non-technical, simple to understand manner Provide repair and replacement estimates to customers Ensure all repairs meet or exceed uBreakiFix quality standards Keep track of all devices and inventory while safeguarding all store stock Utilize the point-of-sale system to maintain an accurate record of customer information and real-time status of each repair Maintain the cleanliness and professional appearance of the store

Job Type: Full-time/ Part-time Wage rate: negotiable/ hour Required experience: Retail: 1 year

uBreakiFix is an equal opportunity employer M/F/D/V

Location: uBreakiFix Hudson 7 Highland Common EastHudson, MA 01749

Compensation: Not Specified