Macy's Macy's The Mall At Whitney Field, Leominster, MA: VP Store Manager in Leominster, Massachusetts

Description:

  • Overview: *

    As a VP Store Manager, you will drive sales and selling with focus on My Macy's. All storewide activities related to selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions are under your direction. With training, coaching and development, a team of Executives will grow following your leadership.

  • Key Accountabilities: *

  • Sales *

    • Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities
    • Lead the push toward selling through coaching, follow-up and recognition
    • Ensure Executive team adheres to report processes; support action plans focusing on deficient areas
    • Determine business-driving opportunities by leading and participating in store-focused Deep Dives
    • Effectively communicate merchandise needs to District Merchant and Planning team in support of My Macy's
    • Ensure consistent execution of merchandise presentation, sales and event set-up, sizing, pricing and signing standards
    • Strengthen attendance and weekend hours compliance among staff
    • Coach Executive team to deliver Associate Star Reward application goals by reinforcing new account benefits
    • Provide leadership in delivery of all Company initiatives; clearly communicate objectives and priorities to team
    • Establish high-level of shortage awareness and effectiveness; ensure implementation of all policies and procedures
  • Customer *

    • Coach Associates and Executives to consistently deliver selling behaviors resulting in high customer engagement
    • Coach Sales Managers to actively coach their Associates using the weekly Associate Scorecard metrics and engaging with Associates through formal & informal observations by focusing on selling behaviors
    • Review and utilize all scorecards, including Selling Area Scorecard, and Associate observations; provide constructive feedback to Sales Managers and identify areas of opportunity
    • Celebrate and recognize selling successes; coach store team to continually improve selling performance
    • Ensure executive presence and appropriate coverage throughout the store
    • Maintain high customer readiness standards; deliver a clean, neat and easy-to-shop store environment
  • People *

    • Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions
    • Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires
    • Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies
    • Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas
    • Hold Sales Managers accountable for conducting weekly meetings with Sales Associates
    • Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction
    • Utilize review process as a tool for Executive talent development, promotion and advancement
    • Monitor and address performance issues on a timely basis
    • Lead team to support giving back to the local community, helping create stronger, healthier places to live and work
  • Skills Summary: *

    • Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions
    • Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires
    • Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies
    • Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas
    • Hold Sales Managers accountable for conducting weekly meetings with Sales Associates
    • Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction
    • Utilize review process as a tool for Executive talent development, promotion and advancement
    • Monitor and address performance issues on a timely basis
    • Lead team to support giving back to the local community, helping create stronger, healthier places to live and work
  • This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. *

Primary Location: United States-Massachusetts-Leominster
Job: Store Management
Req ID: 71156735