Lowell Community Health Center Receptionist in Lowell, Massachusetts

Job Responsibilities:

Provides clerical support to Adult Administrative Managers, nurses, and staff, including:

  • Knowledge of and adherence to HIPAA regulations regarding private health information

  • Greet incoming patients

  • Answer and transfer incoming calls on a multi-line phone

  • Notify triage nurse of walk-patients

  • Verify patients pharmacy

  • Schedule, cancel and reschedule appointments as needed

  • Cover Check in and Check out desks, including acknowledging patients’ arrival and scheduling follow-up appointments at check-out

  • Send no-show letters for missed appointments as per Lowell CHC policy

  • Photocopy, fax, scan and email documents as needed

  • Sort and distribute mail and faxes to appropriate provider and staff

  • Other duties as assigned


Candidate should have at least 1 year experience in a clerical office/business environment. Experience in healthcare setting preferred. Position requires some evenings and may require occasional weekend hours. High school graduate or GED required. Completion of Medical Administration Certificate program preferred.

Other Job Information (if applicable):

Temporary, non-benefited position. Bilingual in English and (Spanish or Khmer) a plus.

Work Schedule

Work Schedule Mondays 11:30a-8p Tues-Friday 8:30a-5p

schedule subject to change

Job Code: 2017-2018-009

Department: ADULT

FT/PT Status: Temporary

Location: 161 Jackson Street, Lowell, MA