CyberCoders Help Desk Manager in Northborough, Massachusetts
Help Desk Manager Help Desk Manager - Skills Required - Help Desk Manager, Excel, Word, Microsoft Office Suite, Customer Service, Technical Customer Support, Troubleshooting, Performance Management, Employee Reviews
If you are a Help Desk Manager with experience, please read on!
What You Need for this Position
The Help Desk Manager will need to be a versatile, customer driven leader that drives their team through displaying the qualities and values that are important to the organization.
The individual selected for this role will be part of the leadership tasked with building a innovative new team that will streamline function and operations in customer support in an effort to provide the best possible experience for the client.
The ability to lead, coach and develop staff using all resources provided by the organization as well as experience.
Create and maintain a strong work culture by developing strong employee relations and a commitment to success.
Establishing metrics and benchmarks to ensure continuous improvement and productivity as it relates to business development and meeting contract expectations.
So, if you are a Help Desk Manager with experience, please apply today!
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Help Desk Manager MA-Northborough JB16-1400914