Best Buy Front End Supervisor in Saugus, Massachusetts


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Job Description:

What does a Front End Supervisor do?

  • Adhere to Standard Operating Procedure for functions such as daily cash management, payroll processing, scheduling, store expense tracking and IT help desk ticket maintenance.

  • Provide employee coaching, training, and validation of department and store shrink plans.

  • Ensure all Standard Operating Procedures for transactions and interactions at the front of the store are followed including: checkout, pickup, returns / exchanges / trade-ins, and recycling.

  • Prepare and conduct team meetings, trainings and other special events to communicate clear goals to team.

  • Provide input to store leadership on employee performance and development needs.

What are the Professional Requirements of a Front End Supervisor?

  • High School Diploma or equivalent

  • 1 year leadership experience inclusive of coaching and recognition

  • 1 year Sales or Customer Service related experience

  • 1 year managing department/unit schedules and labor budget

  • 1 year experience in business operations

  • Associate degree or higher in business or related field

  • 1 year retail experience

  • 1 year consumer electronics experience

  • Previous store operations experience (including checkout, return/exchange)

  • Previous leadership / supervisory experience (including providing daily work direction, scheduling of tasks, and performance management)

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About Us:

Best Buy Company and its Family of Brands

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in th

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What are my rewards and benefits?

Front End Supervisor000818-Saugus-Store The Front End Supervisor enables Best Buy to deliver our customer promise of personalized service to ensure customers are provided the right solution to meet their needs. You will be a key player in driving effective front of store processes that provide a world class experience for our customers including: store pick-up, checkout, customer services (return / exchange / trade-in, recycle processing), asset protection, in-store phone experience and overall information technology hardware health at an individual store level.You will play a vital role in delivering efficient and effective processing, shrink plan integrity, safety and profitability within the store.As the Front End Supervisor you will: Basic QualificationPreferred Qualifications525037BR1201 BroadwaySaugusMA01906-4274Manager with Direct Reports Full Time Best Buy

Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work at Best Buy. While you’re making technology work for our customers, we’re making sure Best Buy works for you with our pay for performance philosophy. At Best Buy we offer top salaries for management, including both short and long term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment that’s part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.

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