State of Massachusetts Mental Health Worker II C5 in Tewksbury, Massachusetts


Provides direct care services in the activities of daily living by instructing and/or assisting patients in feeding, bathing, toileting, dressing, clothing maintenance, oral and physical hygiene, self-preservation, etc. to ensure daily needs, dignity and human rights of the patients are met.

Assist in the implementation of the individual treatment plan by discussing and reporting observations regarding patient behavior, needs, desires or problems to ensure consistency of care.

Works effectively with other staff to better serve patient needs, promoting a non-threatening, and therapeutic milieu.

Performs tasks of other staff in their absence to ensure continuity of services.

Practices principles of COLLABORATION, ASSESSMENT, RECOVERY and ENVIRONMENT (CARE), to provide a safe environment.

Performs patient related housekeeping duties as needed, observing and reporting need for maintenance repairs to ensure a clean safe environment for patients.

Documents in MIS including but not limited to progress notes, incident reports, restraint/seclusion forms, to provide communication regarding patient progress.

Accompanies patients to appointments, programs and treatment areas, assists professional or medical staff in providing services to patients to insure health needs of the patient are being met.

Provides leisure activities for patients during unstructured time to promote and enhance patient social skills.

Instructs patients in fire safety and preservation skills to ensure their safety in an emergency situation.

Attends meetings and trainings to improve knowledge and skills to be aware of and stay informed of hospital and departmental policies and procedures as well as HCFA and JCAHO regulations to provide a safe therapeutic environment.

Actively involved in the Improved Operational Performance process at both unit and hospital wide level to promote improved patient care.

May be required to provide “specialized” services to patients in the hospital or at other locations in order to provide support and ensure safety.

Works with other staff in the planning and the implementation of therapeutic and educational programs for the patients and their families to provide an opportunity for learning and meeting of individual patient needs.

Performs other related duties as assigned.

*WORK SCHEDULE: *40 Hours, 2nd Shift, 3:00PM-11:30PM

*DAYS OFF: *Tuesday and Wednesday of each week


A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) one year of full-time or equivalent part-time experience in providing direct care service to the mentally ill, emotionally or physically handicapped, or (B) any equivalent combination of the required experience and the substitutions below.


I. An Associate's degree or higher with a major in psychology, human services, mental health or retardation may be substituted for the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Direct Care

Organization: *Department of Mental Health

Title: Mental Health Worker II C5

Location: Massachusetts-Tewksbury-365 East Street

Requisition ID: 170003ST