BJ's Wholesale Club IT Business Analyst Job in Westborough-Home Office, Massachusetts

IT Business Analyst Job

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Date: Oct 12, 2017

Location: Westborough-Home Office, MA, US, 01581

Company: BJ's Wholesale Club, Inc.

BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we’re a multibillion dollar operation with more than 200 clubs in 15 states from Maine to Florida.

While our Members know us for helping them save up to 25% off grocery prices every day, our Team Members love us for providing a supportive and engaging workplace that’s committed to developing great talent.

If you’re a motivated and enthusiastic person who enjoys working collaboratively and is committed to providing great service for our Members, we want to hear from you. BJ’s offers a fast-paced, team environment with great training opportunities and competitive salary and benefits packages to help you succeed.


The IT Business Analyst is responsible for delivering the following to support the BJ’s project portfolio and ongoing needs of the business, with a primary focus on:

  • Leading discovery activities with business partners to understand objectives, business process impact, possible system needs and alignment to BJ’s strategy

  • Applying solution knowledge and requirements elicitation techniques to develop models and documentation to represent current and target views for a functional area

  • Business and functional requirements definition and management, including use case documentation

  • Identification, definition and implementation of new business processes and software solutions

  • Vendor and/or software package evaluation, selection and implementation

  • Developing user acceptance test strategy and scripts, with coordination of test execution and reporting of results

  • Developing measurements, evaluating results and making recommendations to drive continuous improvement of operational performance

  • Organizational change management to support business readiness and preparedness for transition to steady state for system and/or process changes

  • Collaborating effectively with the shared service solutions team, leadership across IT and functional areas, and with third party providers

  • Maintaining and modifying documentation in accordance with documentation requirements


  • A Bachelor’s degree and at least 3 years of related experience as a business analyst is required

  • Experience in analytical problem solving and business case development

  • Experience translating business requirements to detailed functional requirements with traceability

  • Experience developing test cases and testing strategy

  • Excellent written and verbal communication skills, including meeting/workshop facilitation skills

  • Basic understanding of Project Life Cycle and QA concepts, methodologies and documentation standards

  • Advanced MS-Word, Excel and Visio skills are required

  • Experience with use case modeling, process flows, and process decomposition diagramming is strongly desired

  • Experience with HP Quality Center (HPQC) or equivalent for testing/defect management is a plus

  • Experience working within an Agile environment and writing user stories is a plus

  • Direct experience with SAP (finance / merchandising) is a plus

  • Previous Retail experience is a plus

  • Lean Six Sigma certification, Project Management Professional (PMP) or Business Analysis certification is a plus

BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.

Nearest Major Market: Worcester

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