Randstad Inbound Call Center in Westborough, Massachusetts

Inbound Call Center

Location:

Westborough, MA

Salary:

US$ 16 - US$ 18 per hour

Date Posted:

Thursday, April 20, 2017

Job Type:

Temp to Perm

Reference #:

S_521046

Questions?

courtney.mercier@randstadusa.com

678/695-4102

Specialty:

Randstad USA Administration

Description

We are currently hiring for Client Services Representatives at our client in Westborough! We are hiring candidates with customer service experience, great communication skills and high energy to work in their fast-paced inbound call center!

These positions are 6 month temporary with opportunity for extension and/or permanent placement!

Pay Rate: \$16-18/hr

Hours: Monday-Friday, 8:00AM-5:00PM

**This site is not accessible by public transportation.

Job Responsibilities:

-Processing complex transactions online through inbound calls

-Thoroughly documents all conversations

-Researching and resolving routine to moderate problems

-Consistently meets set quality and performance metrics

-Works with other departments to resolve customer requests

Working hours: Monday-Friday, 8:00AM-5:00PM

Skills:

Qualifications:

  • HS Diploma or equivalent required

  • 1 year minimum of customer service experience

  • Positive attitude, people person

  • Great attendance and work ethic

  • Sound analytical skills

  • Effective written and verbal communication abilities

  • Basic understanding of MS Office and computer proficiency required

Please apply by emailing your updated Word resume to courtney.mercier@randstadusa.com for next steps.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.