A H Harris & Sons Inc Sales Representative in Woburn, Massachusetts

A.H. Harris has an immediate need for a full-time Inside Sales & Customer Service Representative at the counter of its Woburn MAdistribution center. A.H. Harris provides the highest quality construction materials with a special focus on forming, sitework, concrete repair and concrete restoration. You'll serve not only as a sales and customer service representative but as a product expert, problem-solver, innovator and true partner to our business customers in the heavy and highway, commercial, industrial and residential markets. The center is located at291 Salem St. near the intersection of 93 and 95.

Responsibilities:

  • Support the branch by processing sales orders for and servicing all walk-in customers.

  • Serve as the primary point of contact for all inbound calls to respective branch.

  • Help ensure customers deliver the best solutions to their projects by providing product related expertise, building relationships with vendors, attending product demos, etc.

  • Assist outside sales team by entering customer orders, helping to prepare price quotes, etc.

  • Assist warehouse team by occasionally helping to pick customer orders and assist with transfers, inventory cycle counts, etc.

  • Maintain displays and stock of smaller accessory items in front counter such as hammers, hard hats and cleaners.

  • Position is full-time, Monday-Friday dayshift and reports directly to Branch Manager.

Requirements:

  • 1-3+ years customer service or sales experience, preferably in a customers-like-family environment.

  • Ability to multitask in a fast-paced environment that requires frequent shifting between the sales counter, phone and email.

  • Strong teamwork synergy and customer service mindset are musts.

  • HS Diploma and computer aptitude required.

  • Familiarity with contractor market and/or building product materials a plus.

Compensation and Benefits:

  • Hourly pay at consistent 40 hour work week

  • Affordable health, dental and vision insurance; company-paid life and disability insurance.

  • Generously matched 401K plan, paid time off, holidays and company logo attire.

  • Frequent team-building activities including luncheons, happy hours and shared opportunity to attend an all-expense-paid annual awards banquet.

Join our team today - a team that builds trust, mitigates conflict, encourages communication and increases collaboration.