Robert Half International IT Process Manager in Amherst, Massachusetts
Act as subject matter expert on all departmental processes in order to support business transformation and long-term technical solutions
Work with management to develop and implement strategies to gain departmental efficiencies, including but not limited to workflow and data cleansing technologies, automation and governance
Act as liaison between business and IT as it relates to new IT-supported technologies; support IT testing and processes as needed
Apply product data, process knowledge and technical background to develop strategies around process automation and software implementation into existing processes
Gather requirements from process stakeholders and leverage technical knowledge to translate into finished solutions
Provide training and lead troubleshooting on defined tools and applications
Continuously identify process improvement opportunities and work with affected stakeholders to implement solutions; collect feedback from process stakeholders as a measure of success
SaManage, ITIL Processes
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Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $47.50 - $55.00 / Hourly
Location: Amherst, MA
Date Posted: January 11, 2021
Employment Type: Temporary
Job Reference: 00700-0011663446
Staffing Area: Technology u0026 IT
Robert Half International
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