Job Information
Stavros Repair Technician in Amherst, Massachusetts
AMHERST Repair Technician Are you the go to for fix-it projects? Do you enjoy taking a ride to help someone in need? If so, please consider applying your skills towards the Independent Living philosophy by blending them to help accomplish simple mechanical repairs of wheelchairs so that our consumers can continue to live independently. Stavros, a non-profit, is one of the oldest Centers for Independent Living in the country with a mission-based philosophy of providing services and supports to the community it serves for over 50 years! Join our new Wheelchair Operations team which is committed to improving wheelchair service issues by reducing delays for wheelchair repairs and by providing a loaner wheelchair when a complex time-consuming repair is required. As our new Repair Technician, you will support the Wheelchair Operations programs by assisting in repair diagnosis, performing simple repairs, and providing wheelchair delivery services. Stavros is an Affirmative Action/Equal Opportunity Employer. Reasonable accommodation is provided as needed for employees and other affiliates. Criminal Offender Record Information (CORI) and List of Excluded Individuals/Entities (LEIE) checks are part of Stavros standard procedure. As a benefits eligible employee, please enjoy the following comprehensive benefits package: Affordable Medical (Stavros pays 79%) Dental (Stavros pays 80%) Vision Plans (Starting at \$8.32 / Month) Flexible Spending Account Life Insurance (100% Company Paid) Employee Assistance Program - Resource hub for life questions - 100% Company Paid, Confidential and Available 24/7 Voluntary Insurances (Accidental, Term/Whole Life Ins., STD, etc.) 14 Paid Holidays off Vacation Accruals (Up to 2 Weeks by 1st Anniversary) Personal Time Sick Time Requirements As our Repair Technician, your primary Responsibilities will include: Performs scheduled service calls, making wheelchair deliveries in various environments, to include consumer homes and residential care facilities Performs simple wheelchair repairs in the home setting or in the service vehicle, as appropriate Assembles newly purchased loaner wheelchairs per factory specifications Delivers and retrieves, cleans, repairs and maintains a fleet of loaner wheelchairs Supports inventory control for loaner wheelchairs and repair parts Physical Demands: Communication on phone or computer Daily Documentation, data entry Attending trainings and meetings Ability to lift up to 25 lbs As our Repair Technician, you must possess the following Required Skills/Abilities: Valid driver\'s license, excellent driving record with no violations for past two years. High School Diploma, GED, or equivalency certificate Mechanical aptitude with experience performing mechanical or electrical equipment repairs Strong attention to detail Ability to work independently, to problem solve, to multi-task Ability to communicate professionally and effectively, with kindness and empathy, by phone and in person Computer technology aptitude and experience utilizing PC and phone applications lift up to 25 lbs. Preferred Qualifications: Experience working with people with disabilities or home-based support services Proficiency with Microsoft Office suite: e.g., Windows, Outlook, Excel Experience with quality management systems (e.g., ISO9000, Lean, 6 Sigma) Familiarity with HIPAA or related information security and privacy practices