Massachusetts Veterans Jobs

Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov Responsibilities WHAT IS THE TAXPAYER SERVICES DIVISION? The Taxpayer Services (TS) serves about 122 million taxpayers who file upwards of 94 million returns each year. TS provides high-quality taxpayer assistance and enable taxpayers to transact and communicate electronically to file their returns and make payments. WHAT IS THE LEAD CADRE TRAINING PROGRAM? The purpose of the Lead Cadre Program is a list of selectees used to fill temporary lead positions and provides an opportunity for employees to gain leadership experience. Employees are competitively selected for the program and receive on-the-job training. The Lead Cadre Training Program (LCTP) is a 36-month training and development program that will prepare selected applicants for Lead CET position in the Refundable Credits Examination Operations environment. The focus of the LCTP is to assist participants in the acquisition and development of skill and expertise in the IRS Lead CET responsibilities. Participants are competitively selected into the program. Successful completion of the program does not guarantee participant will be competitively selected into a permanent lead position. Participants will be removed prior to the completion of the 36-month program per the "exiting the program" section under "Additional Information." Vacancies will be filled in Taxpayer Services, Return integrity & Compliance Services (RICS), Refundable Credits Examination Operations (RCEO). As a Lead you will be responsible for: Assess vacancy needs and determine positions to be announced. Prepare and submit hiring requests for Personnel Actions for cadre vacancies as needed. Select cadre members. Provide a basic orientation into leadership. Evaluate members at the end of their cadre assignment. Prepare necessary appraisal of performance when applicable. Remove members from the program for conduct reasons or documented inadequate performance. If an employee becomes eligible for a higher grade during their tenure in the program they can receive a temporary promotion without further competition. While in this program, if the applicant becomes eligible for a higher grade they may receive a temporary promotion to the higher grade without further competition. Lead assignments covered by this program are in the 0503 series. Assignments will be made at the GS-08 level. Requirements Conditions of Employment STANDARD POSITION DESCRIPTIONS (SPD): PD92042 Visit the IRS SPD Library to access the position descriptions. To be eligible for this Lead Cadre Training Program, your permanent position of record must be within the Taxpayer Services, Return Integrity Compliance Services, Refundable Credits Examination Operations Organization. Employees must have at least a fully successful rating on their current annual appraisal in order to compete for the Cadre. Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. Moving expenses for cadre positions will not be authorized. Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Qualified applicants will be ranked in accordance with the MSP procedures. You must meet the following requirements by the closing date of this announcement: LEAD TAX EXAMINING TECHNICIAN GS-08 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: experience working/adjusting individual and/or business accounts, applying tax laws, regulations, practices, tax forms, notices, bills, and other documents relative to this position. Your experience should be sufficient to identify the nature and scope of problems or issues; make appropriate adjustments to accounts, and advise the taxpayer of options available for meeting tax obligations. Experience with on-line systems, research materials, technology and tools to resolve taxpayer's inquiries/issues. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" or Status applicants. For more information on qualifications please refer to OPM's Qualifications Standards. Education Additional Information When a participant is not detailed into a lead position, they will continue their Lead Development in their current position and grade. When the participant is serving in a lead position, they will receive a temporary promotion or detail to the appropriate level, based on qualifications. Temporary promotion opportunities are limited to the GS-08. A participant can be temporarily promoted as needed (time limits will be determined based on equity of opportunity needs for the site) during the 3-year period of the program. The cadre participants will partake in development activities in their home position unless serving on a temporary assignment. Management will initiate temporary promotions for assignments with a term of one full pay period or more. The cadre participant must meet the "specialized experience requirements" by the closing date of the announcement to qualify for a promotion. As opportunities become available, participants who compete for the program can be temporarily promoted non-competitively to any PD identified as part of the program, without regard to the 120 to 180-day temporary promotion restriction. The employee's operation training coordinator and manager will coordinate assignments and training. Each participant will have a structured basic curriculum with core requirements. If additional learning is needed, it will be tailored to the individual. At the end of the employee's first year of participation, the employee and their manager will evaluate their performance, additional training needs and suitability for lead positions. Frequent feedback discussions will be held during the participant's details. For example, weekly at the beginning of a detail assignment for new leads, and then once or twice a month thereafter. Feedback needs to be constructive to assist the participant with leadership skills. It is your responsibility to apply for another cadre, if you wish, at or near the end of the time period. Renewal in another cadre is not automatic or guaranteed. All cadre members are expected to act in a professional manner while in assignments; failure to do so may be cause for removal from the cadre. Shift Work: Day shift M-F 8:00AM - 4:30PM EST, Swing Shift M-F 4:30PM - 1:00AM. EXITING THE PROGRAM: Participants will be removed from the program at the end of 3 years. Continuation in RCEO Lead Development Training Program activities/courses will be at discretion of local site management on a case-by-case basis. Participant will be removed from the program upon promotion to a lead position. Participant will be removed from the program upon attrition out of TS. RICS, RCEO. Participation - if participant fails to complete > 50% of designated training courses in a 12-month period they will be removed from the program (attendance is required as scheduled); additional participation reasons; patterns of absence from mandatory training and developmental assignments could also cause participants to be removed Temp Promote Acceptance - Declination of 3 or more details within a 12-month period Performance - if a program participant receives an annual performance review rating of "is not at least a Fully Successful" at any time during the program then the participant will be removed from the program Misconduct - If there is participant misconduct (depending on the seriousness of the offense), then the participant may be removed from the program after consultation with labor relations .