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Our client, one of the largest Organization in the U.S., is looking for a Logistics Fulfilment Practitioner to work remotely. The candidate will be responsible for Logistics Fulfilment Practitioner Client Context Client’s a leading e-commerce organization with a relentless focus on delivering exceptional customer experiences. Their commitment to excellence extends to every facet of our business, including their logistics operations.

Job Title: Logistics Fulfilment Practitioner.

Location: 100% Remote

Job Description:

• Logistics Fulfilment Practitioner Client Context Client’s a leading e-commerce organization with a relentless focus on delivering exceptional customer experiences.

• Their commitment to excellence extends to every facet of our business, including their logistics operations.

• As they continue to scale, they are seeking a Logistics Fulfilment Practitioner to support our operations in inventory management, order fulfilment, and inbound order processing exceptions.

• Position Summary the Logistics Fulfilment Practitioner will be a critical team member responsible for supporting day-today logistics operations and fulfilling both customer and seller needs.

• The candidate will focus on exception and aging reviews, root cause analyses, and process improvements, while also contributing to ad-hoc projects and initiatives as needed.

Key Responsibilities

Exception & Aging Review (75%, approx. 6 hrs/day) -

Root Cause Analysis:

Identify the underlying causes of escalated issues and recommend appropriate solutions.

Cross-Team Coordination:

Partner with other departments to resolve customer and seller issues, ensuring effective follow-up and closure of all escalations and order exceptions.

Research & Tools:

Utilize internal and external systems to perform basic research at the order/package level to facilitate resolutions.

Process Improvement :

Continuously look for opportunities to identify ongoing issues and eliminate repeat order exceptions, thus improving the overall operational process and enhancing customer and seller experience.

Compliance & Quality:

Adhere to established guidelines and procedures to meet and exceed department standards for quality service.

Vendor Engagement:

• Liaise with Logistics Service Providers (LSPs) to develop long-term strategies aimed at elevating the customer and seller experience.

• Support Ad-hoc Projects and Initiatives (25%, approx. 2 hrs/day)

• Assist with special projects and initiatives as required by business needs, contributing your expertise and innovative thinking.

Qualifications:

• Bachelor’s degree in Logistics, Business Administration, or related field.

• Minimum years of experience in logistics fulfilment or related roles.

• Strong analytical and problem-solving abilities.

• Excellent communication skills and the ability to work well with cross-functional teams.

• Proficiency in using relevant software and tools for order management and reporting.

Why Work for Us:

Here at Experis, we care about people and the role of work in their lives. We respect people as individuals, trusting them, supporting them, and enabling them to achieve their aims in work and in life. We have been recognized in multiple ways for our ability to do this successfully.

If you are interested in working with us and learning more about this opportunity, click the apply button now and start the path of a new adventure.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.