Job Information
MKS Instruments Inc Principal Applications Engineer in Andover, Massachusetts
A Day in Your Life at MKS:
As a Principal Applications Engineer at MKS you will partner with a talented, multidisciplinary team supplying precision vacuum pressure measurement instruments to the semiconductor, medical, and industrial equipment markets. Key activities will include customer facing issue resolution, active oversight of root cause analysis, identifying product performance limitations and establishing roadmaps to improvement. This is an exciting, hands-on role with significant growth potential.
What you will do:
Develop a deep understanding of MKS product performance and customer applications.
Collaborate with internal cross-functional teams and external customers to resolve customer product issues, identify root cause of product failures or performance limitations, resolve customer usage issues.
Troubleshoot complex issues to root cause and support the product team in resolution.
Support Continuous Improvement activities to enhance our products and customer support.
Participate as a key member of multi-disciplinary development teams, providing customer input to industry leading sensor and electronics designs and specifications.
Provide support for verification, qualification, and validation studies on existing products.
Provide both pre-sales and post-sales technical product support.
Skills You Bring:
Experience working with customers of technically-complex products.
Extensive experience supporting multidisciplinary products, ideally vacuum processing equipment or sensor technologies.
Demonstrated project management skills with the ability to coordinate multiple projects simultaneously.
Hands-on engineering skills, capable of test development, setup, and execution as well as managing technical resources to perform these tasks.
Must be self-motivated, an excellent collaborator, and have an intense customer/product focus.
Experience with sensors and instrumentation, vacuum systems, or semiconductor capital equipment strongly preferred.
Strong written and verbal communication skills, with the ability to present effectively to both internal and external stakeholders, worldwide.
BS or higher in Electrical Engineering, Systems Engineering, Physics or related field
8+ years of experience, advanced degree a plus.
We are interested in a qualified candidate who is eligible to work in the United States. However, we will not be sponsoring work visas for this position, at this time.
MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business.
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Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.
MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .
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