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Diamond Chevrolet Auto Dealer BDC Internet Sales Rep in Auburn, Massachusetts

SUMMARY: Diamond Chevrolet in Auburn is seeking to fill two full-time AUTOMOTIVE DEALER BUSINESS DEVELOPMENT CENTER (BDC) INTERNET SALES REPRESENTATIVE positions for first shift, 9:00am-7pm; 40-50 hrs./wk.; $15-18/hr.; sales training and support provided! DUTIES: Handle incoming phone calls and internet leads; confirm sales appointments; and perform long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls) Strive to generate repeat business by reaching out to current customers to ensure complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person) Manage internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance Maintain an ongoing customer database to capture repeat business Schedule appointments with interested buyers for test drives and delivery of vehicles Must make a minimum of 100 calls per day REQUIREMENTS: High School Diploma/GED Min. age 18 1 year experience in automotive dealership and previous BDC experience preferred Previous call center or internet sales experience a plus Valid Driver License Must have excellent customer service, follow-up, and computer skills Must be willing and able to work nights and weekends Must be able to pass CORI background check Please send resume to: