Job Information
LogixHealth Associate Director, ED Billing in Bedford, Massachusetts
Purpose
Oversee and manage ED Billing staff and processes for the ED Billing department.
Duties and Responsibilities
Oversee all employees in the ED Billing Departments
Monitor training of all new employees or those transitioning to new roles
Work with department Managers to resolve issues within the department(s)
Develop new processes and reinforce existing processes
Communicate new client information to department managers and staff
Monitor appropriate workload of staff and staff productivity
Review all current and new employee audits
Monitor the day-to-day tasks for ED Billing follow up
Ensure staff is trained and aware of job and company expectations and determine remedial action when needed
Ensure cooperative team environment by
Effective & timely communication regarding department and company initiatives
Adjusting procedures as necessary to create process efficiencies
Resolving issues among staff
Encouraging constructive feedback from staff and between team members
Manage recruitment process
Identifying needs
Posting Internally
Participating in screening and interview process with the Manager of each team
Comply with all State and Federal Laws regarding an effective Compliance Program inclusive of HIPAA Privacy and Security
Adhere to the Code of Conduct and be familiar with all compliance policies and procedures stored in LogixGarden relevant to this position
Ensure Departmental Managers and employees follow the Code of Conduct, compliance policies and procedures
Administer the appropriate sanction when an employee violates a compliance policy or procedure
Review and approve time and attendance records according to company standards
Provide on-going feedback and annual performance reviews for direct staff as well as monitoring and approving for staff that within the oversight groups
Uphold company mission, vision, and values
Proactively monitor company policies and address transgressions appropriately
Facilitate meetings with department and make presentations to senior management as needed
Monitor and enforce compliance with all pertinent local, state, and federal laws and regulations relating to operations and employment
Qualifications
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties.
Education (Degrees, Certificates, Licenses, Etc.)
Bachelor’s degree preferred or equivalent combination of education and experience required.
Computer Skills
Prior word processing, spreadsheet and internet software experience including proficiency with MS Excel and MS Word required.
Experience
Strong computer skills including advanced word processing, spreadsheet and internet software experience preferred
Strong and proven management skills for large multi-task groups of employees
Specific Job Knowledge, Skill, and Ability
Ability to learn new and existing software
Ability to understand the capabilities, limitations, and integrations within the entire infrastructure of the company
Ability to work effectively on a team
Ability to effectively oversee the management of one or several teams
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose solutions
Must possess strong interpersonal skills
Ability to communicate effectively both verbally and in writing
Ability to multi-task and change direction at any given time
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals
Ability to write routine reports and correspondence
Ability to apply common sense understanding to carry out instructions
Specific vision abilities required by this job include close vision
Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms
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