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The MITRE Corporation Senior Classified VTC Engineer in Bedford, Massachusetts

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us.

Our Classified Engineering services team is looking for a Senior Engineer to manage our unified communication services for video, voice, and collaboration. We are looking for strong technical leadership in collaboration technologies with a concentration in both Cisco and Microsoft Enterprise Video teleconferencing, and Voice systems solutions. This person will be responsible for driving our video and voice services, ensuring proper maintenance of all relative systems and leading large technology transformation efforts.

Responsibilities include:

  • In conjunction with the Chief Engineer and senior engineering leaders, help to develop a 5-year roadmap of capabilities to meet the growing and changing communications needs for MITRE’s Classified work program.

  • Working closely with our partners and sponsors to migrate current systems into the next generation voice and video solutions that connect with our sponsors and the mobility needs of our users.

  • Ensure proper maintenance of our voice, video, and collaboration environments to maintain usability and compliance.

  • Align with other senior technology leaders to promote service offerings and support the overall IT work program.

  • Works with our sponsor to leverage cloud and integration with existing platforms.

  • Assist group leaders in creating and managing budgets within the service space.

  • Primary point of contact for interfacing for the escalation of issues within the voice and video service area.

  • Cisco voice, collaboration, and networking accreditations

  • Experience in AMX programming, and Creston Toolbox

  • Cloud services experience including MS Teams, cloud voice systems, cloud-based video bridging.

Basic Qualifications:

  • Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience.

  • 8570 Certifications Security+, CISSP

  • Minimum TS/SCI with ability to obtain a Poly.

  • Conference, VTC and auditorium room design engineering, for classified spaces.

Preferred Qualifications:

  • Strong knowledge of voice, video, and data collaboration technologies, specifically with Cisco and Microsoft video and voice platforms.

  • Conference, VTC and auditorium room design engineering, for classified spaces.

  • VTC bridging technologies for both on-prem and cloud.

  • Strong network technology experience including Data Center and application layer networking.

  • Strong security and system hardening skills to meet STIG requirements.

  • Troubleshooting skills to resolve performance related problems for rich media applications.

  • Project management skills including agile development techniques.

  • Excellent written and verbal communications skills.

  • Self-organized and able to lead multiple service areas.

  • TS/SCI clearance & CI Poly

  • Avixa CTS Certification

  • Knowledge of automation techniques for deployment of systems and services with tools such as Chef, Ansible, PowerShell and the Atlassian suite of tools.

  • Cloud platform FedRamp experience including Azure and AWS.

    This requisition requires the candidate to have a minimum of the following clearance(s):

Top Secret/SCI

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

Top Secret/SCI

Work Location Type:


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