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The MITRE Corporation Senior Human Factors Engineer (HFE) in Bedford, Massachusetts

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us.

Department Summary:

MITRE's User Experience, Visualization, and Decision Support department is seeking a proactive and self-directed Human-Centered Engineer to join and lead multi-disciplinary teams in tackling our sponsors' unique challenges. We are looking for an innovative problem-solver who excels in designing and leading work initiatives, strategizing, analyzing, and translating user needs into transformative solutions. This role offers the opportunity to leverage unique skills to address whole-of-nation challenges with lasting impact, serving the public interest. Our department values team spirit, creativity, technical enthusiasm, and an unwavering commitment to the end user.

Roles & Responsibilities:

The successful candidate will be expected to:

  • Lead and provide technical guidance to small multidisciplinary teams, including other Human- Centered/Human Factors Engineers, UX Designers, and Front-End UX developers.

  • Collaborate closely with HCE/HFEs, UX Designers, researchers, project leaders, and sponsors, leveraging leading practices towards solution impact.

  • Advocate for the end-user, ensuring user-centered design principles are consistently applied throughout the solution path.

  • Lead the design and development of user interfaces for our sponsors’ software and web applications, incorporating user research and usability testing to gather insights into user needs and behaviors.

  • Develop and maintain design systems and user interface guidelines, generating research and initiative proposals.

  • Mentor early career team members, fostering a culture of continuous learning and improvement.

Basic Qualifications:

  • A Bachelor’s degree in Human Factors Engineering, Cognitive Engineering or Psychology, Human-Computer Interaction, Interaction Design, UX Design and/or Research, or a related field.

  • A minimum of 5 years of work experience in relevant roles, with a proven track record in researching, designing, developing, and prototyping system applications applying user-centered design principles.

  • Must be a US citizen capable of obtaining and maintaining a clearance.

  • Experience with user research methods and usability testing including facilitating interviews, focus groups, usability testing sessions, requirements gathering, and conducting heuristic assessments.

  • Experience in working with design software such as Sketch, Adobe XD, Balsamiq, Figma, or similar tools.

  • Strong interpersonal skills, coupled with excellent verbal and written communication abilities.

  • Demonstrated ability to share work findings to government sponsors or senior leaders.

  • Demonstrated experience leading technical efforts and technically diverse teams of 2 or more.

  • This position requires a minimum of 50% hybrid on-site

Preferred Qualifications:

  • Preference given to qualified candidates with active clearance

  • A Master's degree or PhD in Human Factors Engineering, Cognitive Engineering or Psychology, Human-Computer Interaction, Interaction Design, UX Design and/or Research, or a related field.

  • Experience with qualitative and quantitative research design, development, analysis, and presentation.

  • Entrepreneurial, innovative spirit.

  • Mentoring or tutoring experience.

    This requisition requires the candidate to have a minimum of the following clearance(s):

None

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

Secret

Work Location Type:

Hybrid

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. For further information please visit the Equal Employment Opportunity Commission website EEO is the Law Poster (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

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Benefits information may be found here (https://careers.mitre.org/us/en/benefits)

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