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LogixHealth Supervisor, ED Billing in Bedford, Massachusetts

Are you interested in joining a team that strives to positively impact the healthcare system?

LogixHealth provides services and technology that result in smarter healthcare. We need the best and most inspired team members and are looking for people with a high level of intellectual curiosity and drive who always ask "why" and "how can we do it smarter."

If we have piqued your interest and you also possess:

  • A desire to manage people and processes

  • A strong attention to detail, active listening skills and the ability to multitask

  • Proficient computer and Microsoft Excel skills

    We want to meet YOU!


    Provide supervision to Billing Specialists and provide backup support to Billing Specialists when work load requires.

    Duties and Responsibilities

    1.   Review all write off requests submitted by the staff and make necessary adjustments when needed

    1.   Report any trends found from write off requests back to management as discovered

    2.   Assist with training of new hires as needed

    3.   Answer questions from Team Leads and Billing Specialists

    4.   Introduce new policies and enforce the existing polices within the department

    5.   Perform duties of Billing Specialist as needed including working on denials and work the A/R reports by calling insurance companies and following up on unpaid claims

    6.   Correct any time clock errors for Billing Specialist staff

    7.   Help out with other departments on projects when requested

    8.   Assign work to staff and ensure completion

    a. May delegate day to day oversight to team leads

    1. Ensure staff is trained and aware of job and company expectations and determine remedial action when needed

    2. Ensure cooperative team environment by

    a. Effectively communicating with staff about department and company initiatives

    b. Adjusting procedures as necessary to create process efficiencies

    c. Resolving issues among staff

    d. Encouraging constructive feedback from staff and between team members

    1. Review and approve time and attendance records according to company standards when required

    2. Uphold company mission, vision and values

    3. Proactively monitor company policies and address transgressions appropriately

    4. Monitor and enforce compliance with all pertinent local, state, and federal laws and regulations relating to operations and employment

    5. Adhere to the Code of Conduct and be familiar with all compliance policies and procedures stored in LogixGarden relevant to this position


    To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties.

    Education (Degrees, Certificates, Licenses, Etc.)

    High School Diploma or equivalent combination of education and experience required.

    Computer Skills

    Prior word processing, spreadsheet and internet software experience including proficiency with MS Excel and MS Word required.


    One to two years related billing experience preferred, previous Billing Specialist and supervisory experience highly desired.

    Specific Job Knowledge, Skill and Ability

    1.   Ability to review the work of others

    2.   Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals

    3.   Ability to write routine reports and correspondence

    1.   Ability to communicate effectively verbally and in writing

    2.   Ability to speak effectively before groups of customer or fellow employees

    3.   Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

    4.   Ability to deal with problems involving several concrete variables in standardized situations

    5.   Specific vision abilities required by this job include close vision

    9.   Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms

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