Massachusetts Veterans Jobs

MassHire JobQuest Logo

Job Information

Sodexo Patient Services Manager 2 in BELMONT, Massachusetts

Unit Description

Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction.

Sodexo is seeking a Patient Services Manager 2 for McLean Hospital located in Belmont, MA . The main focus of this role will be working collaboratively with management team to oversee patient services and manage of team of 50 Sodexo, non-union staff for cafeteria, retail concepts, and catering events within the unit. Hours are generally Mon-Fri 9a-6p, some weekends, some holidays.

$5,000 sign-on bonus offered for this role.

The successful candidate will:

  • evaluate and develop service levels for the overall Patient Services Program targetedto exceed patient and customer satisfaction;

  • oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;

  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;

  • perform tray assessments to ensure food quality and presentation and tray accuracy;

  • exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or

  • perform management functions that include direct supervision of hourly associates including employee development.

Is this opportunity right for you? We are looking for candidates who have:

  • excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;

  • passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;

  • knowledgeof nutrition and specialized diets;

  • experience with oversight of diet offices; and/or

  • strong management skills, preferably in healthcare.

Learn more about McLean Hospital at https://www.mcleanhospital.org/

Learn more aboutSodexo’s Benefits (https://bit.ly/2EVNezw)

Not the job for you?

We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs (http://bit.ly/SdxFoodServicejobs) .

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.

Key Duties

  • Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

  • Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

  • Establishes operating standards, implements quality improvements and communicates them to employees.

  • Performs audits and prepares reports.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-MA-BELMONT

System ID 753173

Category Food Service

Relocation Type No

Employment Status Full-Time

DirectEmployers