Randstad Call Center Representative Inbound in Billerica, Massachusetts

Call Center Representative Inbound

job details:

  • location:Billerica, MA

  • salary:$19 per hour

  • date posted:Monday, August 6, 2018

  • experience:Experienced

  • job type:Temporary

  • industry:Administrative and Support Services

  • reference:S_670373

job description

Call Center Representative Inbound

This Customer Service position involves working in a high energy, dynamic, and rewarding team environment focused on delivering best-in-class customer support.

Responsibilities:

  • Respond to customer inquiries and resolve issues quickly, competently and professionally

  • Enter internal and external customer orders and quotations received via all sales channels

  • Solve situations related to orders, shipments, or other customer-related matters

Working hours: 8:00 AM - 5:00 PM

Skills:

  • Knowledge of Oracle system and PC applications a plus

  • Multilingual skills (French and Spanish) are a plus

Qualifications:

  • High School diploma or equivalent is required

  • 1+ years of customer service/call center experience is required

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.