Job Information
Harvard Maintenance Inc Account Manager-29449 in Boston, Massachusetts
Position Objective
Company Overview:
The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.
Job Summary:
Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.
Essential Duties and Responsibilities
Interface with client management and contractors staff to coordinate and execute cleaning and other projects
Monitor to ensure quality control expectations are met
Manage work order system
Manage expenditures such as labor and supplies to budget
Manage schedules to ensure contract compliance
Review employee performance and be able to execute corrective action plans
Complete all quality control programs in accordance with company guidelines
Other projects as assigned
Knowledge and Skill Requirements
High School Diploma
Minimum (2) years’ experience of corporate office janitorial operations and manufacturing critical environments.
Excellent written and verbal communication skills
Experience with new construction, space reuse and constantly changing space needs.
Experience with creating and managing complex budgets.
Ability to self-manage daily activities
Must be flexible with work hours and schedule
Technical knowledge of all aspects of janitorial service delivery
Proficient in Microsoft office
Management Experience – has experience managing team of people
Advanced analytical skills
Strong organizational skills, and attention to detail required
Positive attitude and aptitude for change
Ability to communicate effectively through all mediums with direct management, peers, and clients
Compensation
We offer a competitive salary structure, including a benefit package which includes medical, dental, life, long-term disability insurance, and a 401(K) with match Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
Job Site LocationUS-MA-Boston
Requisition ID 2024-29449
Hire Type Full-Time