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Wolters Kluwer Account & Relationship Management Executive - Midwest (remote / home-based) in Boston, Massachusetts

Location: Midwest Locations Preferred (Remote)


This role is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts as well as for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. They will maintain post-sales contact with large or strategic clients in order to facilitate a positive and productive long-term relationship and communicate with customers with regards to any account problems and discusses customer concerns suggestions. They focus efforts on product feedback, enhancement, upgrades, and development and report suggestions to and develops solutions with sales, order processing, and customer support team.


•Develop and maintain a sales pipeline of opportunities to achieve sales objectives via prospecting and account management

•Develop sales strategy for prospects and assigned accounts and successfully manage deals through the sales cycle

•Communicate with customers with regards to any account problems and discuss customer concerns and suggestions

•Negotiate service/product terms with customers in line with guidelines

•Report suggestions to and develop solutions with sales, order processing, and customer support team

•May handle add-on sales for clients


Education: Bachelor’s Degree or equivalent relevant experience


•3+ years working in Account Management or Sales or other equivalent experience

•Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry

•Excellent communication (both written & oral) and presentation skills

•Ability to manage own territory/account and monitor resources accordingly

Travel: Ability to travel up to 35%

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.