Salesforce.com, Inc Analyst/Sr. Analyst - Learning Experience Designer in Boston, Massachusetts
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Love helping others thrive in their roles and have the best careers of their lives? Are you a passionate and experienced e-learning professional? Do you have a solid understanding of learning combined with practical experience of e-learning authoring and development tools? Join the Global Enablement team as a Learning Experience Designer! Our team is responsible for ensuring our Sales organization is ready and enabled to perform their job when they're hired and throughout their careers.
Your role will be to participate in several Scrum teams as a Learning Experience Designer responsible for: 1) helping design and automate role-based e-learning journeys, 2) developing the tools, templates, and training materials that help our Enablement team create better quality self-paced learning experiences for all employees, and 3) bringing your expertise to a team of passionate enablers and sales professionals, working with them to build a comprehensive learning catalog to up-skill front-line sales and partner teams globally.
Curriculum and Course Design
Work with existing course and curriculum designers to implement design standards and provide ongoing support.
Develop standards for the development and deployment of online courses and curriculum for a variety of Sales roles.
Work with teammates to develop e-learning courses against an ambitious competency matrix.
Tools, Templates and Checklists
Conduct needs assessment and review learning design standards
Curate and improve existing learning content
Build prototypes and refine with feedback from learners and stakeholders
Create professional materials that are accessible and focused on the targeted outcomes.
Design and develop creative and interesting materials appropriate for a given course.
Select and use a variety of techniques to define and sequence learning content and strategies.
Design learning that reflects an understanding of the diversity of learners and groups of learners.
Evaluate and assess instruction and its impact on learners and the business.
3-7 years of proven learning design experience using ADDIE/SAM or similar methodology
Portfolio of e-learning course development
Experience integrating theory and practice to deliver pedagogically-sound e-learning experiences
Experience translating complex concepts into an easy to understand and digestible format
Ability to thrive in a fast-paced environment
3-5 years of professional experience in a sales enablement organization
Adobe Captivate, Articulate Storyline, Adobe Creative Suite, or other authoring tool expertise
Masters degree in Instructional Design, Learning Tech, Education or similar field
Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.
Salesforce welcomes all.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
- Salesforce.com, Inc Jobs