Massachusetts Veterans Jobs

Do you see yourself as Assistant Director of Banquets?

What's your passion? Whether you're into hockey, knitting or farming, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

HOTEL OVERVIEW:

InterContinental® Boston is a landmark of luxury overlooking Boston's historic waterfront, named one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine. Featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors. All of these features paired with our impeccable service has made InterContinental® Boston the city's most captivating Forbes Four-Star, 4 Diamond AAA rated hotel experience.

DUTIES AND RESPONSIBILITIES OVERVIEW:

The Assistant Director of Banquets is responsible for appropriately providing leadership for Banquet team and overseeing the execution of all banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as established by the Brand to ensure quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

Ensures timely reviews, regular department meetings, pre-shift meetings, training and positive employee relations to increase morale, productivity, guest and employee satisfaction and to reduce turnover. This position reports to the Director of Banquets.

MINIMUM QUALIFICATIONS:

The successful candidate will possess a Bachelor's Degree in related field and five years of professional related experience; or any equivalent combination of education, training and experience.

PREFERRED QUALIFICATIONS:

The preferred candidate will possess the following additional qualifications: experience in full-service, luxury hotel or resort with high volume banquet and/or convention facilities typically catering to more than 500 people. Management experience of a large number of employees and oversee subordinate managers/supervisors.

REQUIREMENTS:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Must have excellent interpersonal and sales-related skills.

• Reading and writing abilities are utilized often when completing paperwork and banquet event orders, interpreting results, giving and receiving instructions, and training. Must speak fluent English.

• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Must be able to prepare and analyze data and figures. Must possess basic computer skills. Outlook & Excel experience preferred.

• Must have a working knowledge of types of room set-ups, capacities, relation to type of event, etc.

• Must have exceptional organizational, supervisory skills. Must have knowledge of food and beverage and pricing.

• Problem solving, reasoning, motivating, organizational and training abilities are used often.

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

• May be required to work nights, weekends, and/or holidays.

PHYSICAL DEMANDS:

Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.

Walking and standing are required most of the working day, must be able to exert well-paced ability to maneuver between functions occurring simultaneously, must be able to exert well-paced ability to reach other departments of the hotel on a timely basis, must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally and frequently lift 25 lbs. and occasionally lift up to 50 lbs. May be required to lift trays of food or food items weighing up to 30 lbs. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

If you're ready to make the move to a great, new career opportunity, click "Apply Online" now!

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.