Massachusetts Veterans Jobs

MassHire JobQuest Logo

Job Information

Santander US Associate, Commercial & Wholesale Operations in Boston, Massachusetts

Associate, Commercial & Wholesale Operations

Boston, United States of America

The Commercial & Wholesale Operations team is responsible for managing the front-to-back trade life cycle events post execution. Working directly with the Front Office and internal stakeholders to ensure efficient delivery of quality service to our clients.

USA Job Family Description :

Responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes and technology thereby enhancing financial performance, increasing investment capacity, and managing risk. Builds the sustainable repeatable capabilities that support delivery of the highest standards of service and execution. Analyzes and reviews data tools, business processes and operational standards to execute service delivery. Evaluates and ensures that operations meet company objectives, business needs, service agreements and relevant requirements. Researches and monitors external landscape to identify developments and translate them into operational implications for the company.

Responsibility Statements:

  • Working as a team to provide first class service to internal and external clients.

  • Gain a comprehensive understanding of trade lifecycles by interacting with various stakeholders.

  • Knowledge of Fixed Income, ALCO and Treasury products.

  • Cash and collateral management including support REPO, Public Funds, FHLB

  • Settlement of transactions through BONY, DTC, DTCC, FedWire and other industry standards

  • Margin calculation, maintenance and execution

  • Primary point of contact for Front Office

  • Data providers for stakeholders and various dependencies.

  • Risk mitigation thru reconciliations, trade matching, confirmations and first line of defense

  • Maintenance of static data and owners of systems and processes

  • Participate in industry forums and events


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's Degree or equivalent work experience in Business or equivalent degree

Work Experience:

5 years experience with Fixed Income Products, Treasury/ALCO, Cash and Collateral management

Skills and Abilities:

  • Knowledge of industry settlement platforms (BONY, Treasury Edge, Access Edge, DTCC, FedWire, DTC, SWIFT)

  • Knowledge of industry systems and platforms (TPG, Broadridge IMPACT)

  • Ability to work independently within a team dynamic

  • Proficient on Microsoft tools: Excel, Word, Powerpoint, Outlook

  • Ability to work with Excel, create macros, and automate workflows

  • Excellent organizational, management, communication and customer service skill

  • Exhibit an exceptional degree of ingenuity, creativity and resourcefulness in decision making and problem solving

  • Ability to manage deadlines and timely delivery

  • Knowledge of industry standards and best practices

  • Knowledge of Banking Regulations and Standard Practices

  • Working knowledge in Commercial Banking

  • Ability to develop resolution to complex problems that require the frequent use of creativity

  • Ability to expand client relationships and bank products

  • Excellent analytical and negotiation skills

  • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

For NYC Job Applicants: The base annual salary range for this position is $63,648-$107,250. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.


Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston

Organization: Santander Bank N.A.