Massachusetts Veterans Jobs

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview

The goal of the Field Operations Team is to maximize customer satisfaction, financial performance, and resource efficiency. We preemptively reduce service incidents by ensuring all systems are built in accordance with industry leading quality best practices and utilize reliable equipment from stable manufacturers. The team audits solar installations, analyzes trends and communicates best practices in support of continuous quality improvement and to ensure high quality standards are met.

Responsibilities

• Assess internal and partner design and installation quality through regular photo reviews

• Leverage knowledge of solar design, installation techniques, NEC and building codes to determine if the installation was built to standard

• Support robust quality assurance reporting

• Gather data to support constructive feedback to design and installation teams

• Identify and manage actions needed to bring an installation up to standard and initiate all field quality assurance corrections through field service dispatches

• Act as an internal PV expert for cross department projects and support

• Contribute to technical documentation including: Technical bulletins, webinar content, training presentations, product reviews

• Support the field service group through proactive identification of technical issues

• Act as an internal PV expert for cross department projects and support

Qualifications

• At least 1 year of experience in the solar industry with at least some field experience installing residential PV systems

• Relevant past technical roles include: Designer, Installer, Permit Runner, Inspection Coordinator

• Experience with a wide range of residential solar products (inverters, modules, and BOS) and their operation

• Experience with the National Electrical Code (NEC)

• Passionate about PV technology and applications

• Excellent written and oral communication skills

• Knowledge of residential construction techniques

• Passionate about PV technology and applications

• Excellent written and oral communication skills

• Ability to prioritize and manage multiple projects in a fast-paced environment

• Ability to prioritize, execute and follow up on initiatives

• Critical thinking and ability to solve problems

• Proven record of good judgment and analytical skills

• High attention to detail

• Ability to effectively communicate with cross-functional teams and partners

• Excellent oral and written communication skills

• Adaptability and comfort working in unstructured and evolving environment

• Strong desire to Create a Planet Run by the Sun!

• Experience with Salesforce

• Experience with Google Docs, Sheets, Slides

• PV design experience

• Experience working with a distributed installation partner network

• NABCEP Entry Level or currently registered in a program

• Bachelor’s degree (preference for technical area of study)

Physical Demands

• Ability to perform normal office duties

• Ability to operate office equipment including computers and determine accuracy of work

Recruiter:

Melissa Becker (melissa.becker@sunrun.com)

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

$60,562.00 to $75,756.00

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging (https://careers.sunrun.com/us/en/diversityandinclusion) drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.