Job Information
Blue Cross Blue Shield of Massachusetts Associate Director, Advanced Business Analytics in Boston, Massachusetts
Ready to help us transform healthcare? Bring your true colors to blue.
What We Need
This leadership position within the Actuarial and Analytics Solutions (AAS) department is responsible for overseeing the design and development of Plan related analytics and reporting. This work includes a variety of analytics to support various areas within the Actuarial, Medical Economics, and other financial reporting areas. Additionally, the leader in this position is responsible for overseeing advanced program measurements leveraging statistical analysis and developing/executing on predictive modeling use cases. This leader will contribute to the development of the overall financial data strategy and ensure the design and execution of data use cases to enable decision making and drive insights.
Developing strong and trusted relationships with cross-functional business partners spanning multiple layers of the organization from analyst to SVP is critical to the success of this position. We’re looking for a leader to work closely with other Business Leaders, Product Managers, Data Scientists, and Software Engineers. In this visible and influential position, this leader will regularly present at the critical decision-making committees. This Director should be an experienced people leader in order to guide, mentor, and manage a team of analytic professionals.
*This role is eligible for our FLEX persona.
Your Day-to-Day
Leads the research, design, and implementation of data solutions to support current/future business needs
Drive the design, building, and launching of new data models and data pipelines
Manages the delivery of high impact dashboards and data visualizations
Anticipates and provides strategies/solutions to complex data problems or trends
Produces meaningful observations and recommendations through synthesizing data from internal and external sources
Evaluates and designs new approaches and methodologies to solve business problems or improve analytical efficiency
Utilizes statistical techniques to execute on advanced measurements. This includes developing predictive modeling tools and/or focus on the application of the tools
Directs data projects with broad impact to the enterprise, delegating work, and providing appropriate levels of support and responsibility to employees
Maintains knowledge on current and emerging developments/trends; assesses the impact and collaborates with management to incorporate new trends and development in current and future solutions
Provide leadership and coordination with other departmental leaders to ensure consistency and transparency in data trends, themes and findings, particularly cross the areas of medical economics, trend measurement, pricing, financial planning and informatics.
Effectively communicate customized views of financial impacts and analysis to senior leadership
Challenge and motivate staff to reach their highest potential, foster the continuous professional development and career growth of a diverse workforce, coach and mentor future leaders, identify and champion high potential talent.
*This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.
What You Bring:
Deep and broad understanding of health care delivery system and health plan operations, including knowledge of Medical Economics, Trend Management, Pricing, Forecasting, Provider Payment Methodologies, and industry benchmarks.
Proven ability to effectively communicate with all levels of the organization.
Provide strong customer focus and ability to work effectively in matrix environment.
Creative problem solver – able to assess problems, develop creative solutions and see solutions to completion.
Ability to think strategically, ensure execution and influence others
Proven ability to lead and manage a team in high performance environment.
Familiarity of software for data analysis and modeling; specifically Python, Tableau, statistical software (R, SAS etc)
Proficiency working with modern data & analytics technologies and solutions on cloud platform (AWS preferred)
Familiarity with working in an Agile Environment and partnering closely with IT
Experience with machine learning algorithms, statistical techniques, data interpretation methodologies, and deploying Predictive Models
Education/Relevant Experience:
Minimum of eight years of health care experience in analysis, design, development and delivery of data solutions
Direct experience leading and managing staff required.
BA/BS required; FSA, MBA, MPH or other advanced degree strongly preferred.
It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit https://careers.bluecrossma.org/us/en/benefits
#LI-Hybrid
Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above
LocationBostonTime TypeFull time
Salary Range: $163,890.00 - $200,310.00
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.
Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.
Our Commitment to You
We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.
Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.
Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.