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Santander US Associate Director, Debit Card Products, State St, Boston, MA in Boston, Massachusetts

Associate Director, Debit Card Products, State St, Boston, MA

Boston, United States of America


USA Job Family Description: Researches, develops and implements competitive pricing programs and/or banking products and services for various lines of business to appropriately price based on risk, deposit, or credit goals while maintaining profitability. Continuously monitors the market and competitor strategies to ensure pricing is in line to provide consumers and/or clients a fair price while maintaining market share and/or deposit levels. Plans, directs and facilitates all phases of the pricing strategy changes from inception through introduction into the marketplace. Ensures products meet regulatory and industry standards.

USA Job Function Description: Researches, develops and implements competitive banking products and services for the consumer, small business and corporate markets to maximize profits. Translates technological advances and consumer needs into usable and marketable products. Plans, directs and facilitates all phases of the product life cycle, from inception through introduction into the marketplace. Ensures products meet regulatory and industry standards.

Essential Functions/Responsibility Statements:

Provides end-to-end user experience, including direct customer research and interaction.

Works with the development team and product managers to groom user stories, and testing for adherence to design.

Examines the ways that users experience products and services

Ensures consistency in branding guidelines across multiple brand identities to allow for optimal interaction by users.

Develops subject matter expertise in all aspects of the functionality of assigned digital platforms.

Performs vendor management functions


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's Degree or equivalent work experience in banking, payments, cards, or product management required.

Work Experience:

Related experience., 9+ years (Req)

Skills and Abilities:

Very strong interpersonal communication skills, complemented by both excellent verbal and written communication.

Motivating, developing, and directing people as they work, identifying the best people for the job.

Strong relationship management and negotiation skills

Ability of using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Attention to detail, being careful about detail and thorough in completing work tasks.

Demonstrated innovation, creativity and alternative thinking to develop new ideas

Stong social orientation, preferring to work with others rather than alone, and being personally connected with others on the job.

Demonstrated proficiency with Microsoft Office applications

Self-starter with high level of energy, urgency, and personal accountability

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.


Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston

Organization: Santander Bank N.A.