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Commonwealth Care Alliance Authorization Specialist (Temporary) in Boston, Massachusetts

Why This Role is Important to Us:

Commonwealth Care Alliance’s (CCA) Clinical Effectiveness (Authorization) Unit is primarily responsible for the evaluation of the medical necessity, appropriateness, and efficiency of the use of health care services, procedures, and facilities under the provisions of CCA’s benefits plan. The Service Authorization Specialist is responsible for providing accurate, prompt, and appropriate entry of all medical referrals and requests from CCA Clinicians, Members, Vendors and Providers for services needing prior authorization. The Service Authorizations Specialist reports to the Service Authorization Intake Manager.

What You'll Be Doing:

  • Coordinate with the clinical teams to conduct non‐clinical activities required for medical management (e.g., ensure submissions for completeness and accuracy, data entering required information, submit service requests for clinical review).

  • Assist with the accurate collection of necessary structured data for completion of service decision request.

  • Provide clear and accurate documentation of all communication and activities.

  • Handle all requests timely and accurately, adhering to performance measures.

What We're Looking For:

  • Associate degree or equivalent experience

  • Bachelor's Degree Preferred

  • Education, training or experience as a medical coder, medical billing, Insurance Coordinator, or other relevant clinical background preferred

  • Medical terminology knowledge necessary

  • Basic arithmetic skills required

  • Working knowledge of CPT and ICD coding

  • Demonstrated ability of critical thinking skills to efficiently organize work and maintain a high level of accuracy and productivity

  • Working knowledge and ability to navigate through the healthcare system (insurances, Medicare, Medicaid, physician office operations)

  • Ability to work independently with minimal supervision; as well as ability to work well in a team model to solve problems, improve workflow, and maintain cooperative working relationships with stakeholders

  • Computer proficiency to include Microsoft Office Suite

  • Strong customer service and problem-solving skills

  • English required, bilingual preferred

  • Nights and weekends are required(Sat-Tues/Sat-Wed)

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Please note employment with CCA is contingent upon acceptable professional references, a background check (including Mass CORI, employment, education, criminal check, and driving record, (if applicable)), an OIG Report and verification of a valid MA/RN license (if applicable). Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.

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