Guidehouse Automation Team Leader in Boston, Massachusetts
Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com.
We are looking for a team leader to grow our Automation & RPA (Robotic Process Automation) Services team that provides development capabilities to Guidehouse clients and the firm. If you’re excited about working with leading technology solutions like Automation Anywhere, UiPath and Microsoft Power Platform then read on!
Our central analytics Automation & RPA Services team designs, builds, delivers, and monitors software bots in production for both internal and client-facing processes. We manage an enterprise robotic processing automation (RPA) technology platform, where we have bots actively running based on predetermined schedules. In addition, for critical large data efforts, we deliver one-time bots to more efficiently and effectively manage data. Bots can be dedicated to a client, segment or project and can run 24x7 with zero errors and full audit tracking of tasks. We work with business owners and help to set firm standards for bot governance, development, testing, and release. Our growing team of 20 developers is certified on multiple RPA platforms and is closely integrated with other Advanced Solutions automation teams.
The Automation & RPA Services Team Leader will manage a team responsible for providing technical expertise and leadership to all aspects of product deployment including build, test, and deployment. In addition, this individual will support business leaders across all stages of client engagements from sales to business requirements to delivery and monitoring. This leader works with teams to deliver high quality, high value solutions to our clients in the healthcare, energy, and financial services industries.
Manage and grow a team of RPA business analysts, developers, and quality assurance staff including resource planning, training, and recruiting
Provide automation project oversight including project management, roadmap development, milestone tracking, release scheduling, status communication and delivery to clients
Collaborate with cross-functional team members to identify client needs and generate forward-thinking ideas
Serve as point of contact for business leaders/process owners that we support including translating business requirements to development team, supporting commercial business development proposals/presentations, and serving as subject matter expert (SME) at all stages of engagements
Manage enterprise level RPA platforms, licenses, and vendor partnerships and participate in vendor contract negotiations
Act as single point of contact to triage issues, answer technical questions, and resolve system challenges
Establish a culture of continuous improvement and automation to deliver high quality products
Collaborate to deliver high quality software products through geographically distributed teams in an agile environment across our consulting segments (e.g., energy, healthcare, financial services)
Promote automation efforts throughout Guidehouse and to external organizations
Communicate complex concepts, manage client expectations, and meet requirements under tight deadlines
Promote strong team culture
E. / B. Tech / M. Tech / MBA or other relevant degree
7+ years of increasing responsibility in the software or data science fields
2+ years of experience with enterprise level RPA platforms, methodologies, and development
Proven experience managing all elements of the development lifecycle including requirements gathering, business case development, implementation, and benefits realization tracking
Demonstrated experience working with a leading RPA vendor solution (e.g., Automation Anywhere, UiPath, Microsoft Power Platform or Blue Prism)Experience with running and maintaining RPA Bots in production
Strong problem solving, analysis, and testing skills
Excellent presentation skills
Excellent written and verbal communication skills (English language) to both management and external clients
Software development experience utilizing R, Python, .Net or other languages (e.g., VBA)
Experience with business analysis, system design, or change management
Familiarity with Software Development Life Cycle and Agile development methodologies
Knowledge of Test-Driven Development, automated testing principles, and testing best practices
Non-IT experience in accounting, finance, or operations
Ability to automate manual interactions and a passion for enabling developers to write code that works
Experience leading projects or working with offshore colleagues, vendors, and team members
Mentoring team members and providing technical training
The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
This position is open to candidates virtually from Montana, New Mexico, Utah, Wyoming, Arizona or Eastern, Pacific and Central time zones.
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Rewards and Benefits
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
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