Highgate Hotels Banquet Barback in Boston, Massachusetts
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
An unrivaled blend of warmth, authentic heritage, and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel, the Boston Park Plaza. With the recent completion of a $100 million landmark transformation of all guest rooms, meeting space and public areas, guests quickly discover that this 1927 historic hotel is still classic, timeless, and always in-style. The hotel features 1,060 guest rooms (including 57 suites) plus onsite amenities.This historic and vibrant hotel is located in Boston's Back Bay neighborhood, just steps away from Boston Common and within walking distance of world-renowned Newbury Street, the Financial District, Faneuil Hall Marketplace, and a host of other famous historical Boston sites.
The Banquet Barback is responsible for assisting the bartenders in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.
Assist bartenders in processing guests’ checks, collect cash and process credit cards and room charges according to standards when needed.
Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.
Assist bartenders in preparing beverages and cocktails according to the standards, for mixing, portion control and presentation.
Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
Ensure the lounge areas are kept clean and tidy.
Be familiar with the computer system.
Carry out cashiering functions by closing checks and servicing the guest.
Follow all state liquor laws.
Assist in maintaining beverage cost.
Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary report to management.
Complete beverage requisitions to maintain par levels as needed. (bottle for bottle method)
Stock and clean glassware.
Check soda tanks to ensure that they are full and secured properly to the bar.
Prepare all garnishes.
Assist in cleaning of bar and lounge area as needed.
Ensure overall guest satisfaction.
Keep all work areas clean and properly stocked according to the current meal period.
Complete daily opening and closing duties and cleaning according to established side-work checklist.
Provide service to guests in bartender's absence as needed.
High school diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be of legal age to serve alcoholic beverages, according to local state laws.
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand for the entire shift.
Previous barback experience helpful.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Job ID: 2019-7252
External Company Name: Highgate Hotels, L.P., a Delaware Limited Partnership
External Company URL: www.highgate.com
Address1: 50 Park Plaza at Arlington Street