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Wolters Kluwer Business Analyst - Implementation Specialist in Boston, Massachusetts

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Within Wolters Kluwer, CT Corporation contains our expert information services businesses that serve large corporations, small businesses and law firms specializing in incorporation and legal business compliance solutions.

Responsibilities :

  • Client-facing role to onboard global clients to CT’s services through strong project management, problem solving, and a thorough understanding (or ability to interpret) global compliance regulations

  • Develop and maintain a comprehensive understanding of the CT product line and systems, specifically as they relate to Global Corporate Services

  • Support the global onboarding team members with requests such as: working with a vendor to obtain signature on a scope of work, manage global onboarding portfolio reporting, and preparing requirement checklists to support client onboarding

  • Develop process documentation to formalize global onboarding process, best practices, and tools / templates

Qualifications :

  • A minimum of one to three years of global compliance or entity management experience

  • One to three years of project management experience

  • Bachelor's degree from an accredited college/university

  • Preferred Juris Doctorate from an accredited college/university (bar certification not required)

  • Strong problem-solving skills and the ability to work autonomously

  • Strong communication skills with the ability to foster and maintain a positive team dynamic and client experience

  • Proficient with Microsoft Office Suite applications including Word, PowerPoint, and Excel

  • Preferred experience in CRM applications including Salesforce and Service Cloud

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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