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The Computer Merchant, Ltd. Business Analyst, Web Marketing in Boston, Massachusetts

Reference # : 19-02610 Title : Business Analyst, Web Marketing Category: Information Technology

Location :

Boston, MA

Position Type : Direct Placement Experience Level : 1 Years Start Date : 08/21/2019

Description Business Analyst, Web Marketing


Boston, MA

When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better than us. What's our secret? Dedicated and talented staff who believe in our mission.

Join our fast-paced website development team and be part of one of the nation's most dynamic not-for-profit organizations. As the Web Business Analyst, you'll be based in our headquarters in the heart of the action in downtown Boston. You'll be part of a small team that develops new features and keeps our website running smoothly.

Your day-to-day includes …

  • Facilitating requirements elicitation for website projects, capturing meeting notes, documenting clear and concise requirements and following up on action items.

  • Guaranteeing projects are completed on time and within scope.

  • Communicating with business stakeholders on feasibility and level of effort analysis.

  • Working closely with the creative group, data group, Information Technology and other departments within the organization.

  • Maintaining our project management tool (Jira) to ensure a coherent, actionable and prioritized product roadmap.

  • Collaborating closely with the development and QA roles within the organization to ensure projects are technically feasible, that requirements are understood, and that development is aligned.

  • Identifying issues and actively working with appropriate teams to mitigate.

  • Improving internal processes to facilitate more efficient website development.

  • Acting as liaison to internal departments to distill requests into actionable tickets.

Ideally, your background looks like this …

  • Bachelor's degree

  • 1-2 years' experience working as a Business Analyst in an environment with challenging timeframes and deliverables

  • Exposure to the full project life cycle, from inception to user acceptance testing

  • Experience working with distributed teams, and demonstrated success in relationship building with stakeholders

  • Ability to combine influencing, persuasion and consultancy skills with leadership qualities that will encourage stakeholders to positively respond to questions, inquiries and requests to meet deadlines.

  • Experience with Agile Project Management and Jira ticketing processes

  • Creative, proactive, logical and innovative with a passion for achieving deadlines.

  • Ability to effectively deal with unexpected demands; flexible.

  • Polished written, verbal, email and phone communicator

  • Highly computer literate; ability to learn new software quickly and efficiently

The Perks…

We offer competitive compensation and excellent benefits:

  • Health, Dental and Vision Insurance

  • 3 weeks PTO

  • 50% reimbursement on MBTA commuting costs up to $150 per month

  • $1,000 program credit toward one learning adventure per year

  • $5,000 tuition reimbursement per year

  • Retirement Plan with a company match up to 5%

Equal Opportunity Employer Veterans/Disabled