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TD Bank Business Insights Specialist (US) in Boston, Massachusetts


Job Title:

Business Insights Specialist (US)

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit . Find TD Bank on Facebook at and on Twitter at and .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Auto req ID:


Department Overview:

Must be located within TD footprint: CT, DE, FL, ME, MD, MA, NH, NJ, NY, PA, RI, SC, VT, VA, DC.


United States, US TD Footprint

Job Requirements:

Education & Experience:

Undergraduate degree or specialization in one of the fields below,

7 + years of relevant experience from a Information Management, statistical, mathematical, scientific or financial background

or Graduate Degree and 5+ years relevant experience

Proficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of analytical and reporting software packages

Advanced knowledge of programming languages (i.e. SAS/SQL/ R, Visual Basic, Python)

Ability to navigate multiple platforms and different data environments

Strong analytical and program solving skills are required to interpret data and draw conclusions

Excellent written and verbal communications skills

Customer Accountabilities:

Works closely with business partners to gain deep understanding of the business and relevant objectives in order to contribute to the strategic direction of respective business and/or the enterprise

Formulates relevant and meaningful data analysis through comprehensive data visualization tools, profiling tools, segmentation, as well as leveraging advanced modeling and analytics

Leads on the interpretation of complex business issues, generate multifaceted insights and identify opportunities to help drive business growth or address business/enterprise needs

Presents and communicates generated insights and recommended business actions to stakeholders/ business leaders in an easily digestible manner, leveraging tools/ techniques/ methods to produce a variety of visualizations/ presentations that fit the audience

Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business

Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate

Serves as an authority on a given business domain and provide business expertise to place context around analytics discovery and inform recommendations

Escalates data/process related problems and communicate to relevant teams in a timely manner and make recommendations for resolution

Provides day-to-day support and delivery of analytics

Builds insights solutions end to end (from initial demand to results/recommendation presentation) ranging in complexity

Shareholder Accountabilities:

Represents functional area as a business insights & analytics specialized expert

Synthesizes complex and vast amount of information and translate into actionable insights and strategy

Builds business requirements and facilitate project execution to develop insights

Executes with excellence on key programs / plans and data requests accurately and within a timely manner

Collaborates with partners on business challenges and deliver fact-based analytical advice that aligns to strategy and drives shareholder value

Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers

Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly

Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand

Provides business explanation for anomalies/outliers identified during analysis

Works with business functions and analytics teams to transition business requirements to analytics requirements

Trains business users on how to integrate analytics into decisions

Leverages knowledge of data capabilities to build and deliver insights

Develops analysis to corroborate initial proof of concept

Executes on data requests accurately and within a timely manner

Identifies and investigates data/analytics related issues

Employee/Team Accountabilities:

Acts as an analytics & insights working lead/resource to others. Work closely with senior leadership on significant projects.

Provides thought leadership and/or industry knowledge for own area of expert



Job Description:

Job Profile Summary

The Business Insights Specialist leads on the interpretation of complex business issues, generating multifaceted insights, identifying opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. The role also provides consultative support, business insight, advice and expertise to guide decision making and/or strategic planning by leveraging and interpreting data and analytical models to provide business specific or broad strategic insight and using a variety of audience-specific communication techniques.

Depth & Scope:

Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others

Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members

Scope of role may have enterprise impact

Focus on short to medium - term issues (e.g. 6-12 months)

Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise

Oversees and/or independently performs tasks from end to end

This level can interact with any hierarchy level up to executive leaders and external vendors


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Connecticut, District of Columbia, Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, Virginia, Vermont, TD Footprint


Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, Wilmington


Project management experience, highly preferred.

Work Location:

4140 Church Road

Business Line:


Job Category - Primary:

Product Management & Development

Job Category(s):

Product Management & Development

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New Jersey

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New York

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New Hampshire

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Mount Laurel

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New York

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Job Family:

Business Insights & Analytics

Time Type:

Full Time

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Rhode Island

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District of Columbia

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North Carolina

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Baltimore City

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Pay Range:

$95,264 - $155,376 annually

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.