Massachusetts Veterans Jobs

Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).

The anticipated salary range for this role is between $73,000.00 and $93,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.

It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.

SUMMARY:

As a Business Intelligence Analyst for Product, you will work to enable self-service data and reporting to drive strategy and measure performance against KPIs specific to our retail banking products. You will be responsible for creating, reviewing, and tracking data requirements, working with data and reporting pipelines supporting multiple retail product lines. Your role involves making data available to leaders across the company, ensuring that reports are understandable by all stakeholders. This position includes opportunities to collaborate closely with stakeholders across various domains and at all levels.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Metrics and Reports: Design, develop, iterate, and maintain key metrics, reports, analyses, pipelines, and dashboards to support key business decisions within the retail banking sector.

• Business Requirements: Gather business requirements to define the business problem, data, and reporting needs specific to retail product delivery.

• Data Visualization: Apply data visualization best practices to deliver intuitive and useful reporting, integrating data analysis into reports and presentations focused on retail products.

• Reporting Tools: Own reporting tools and dashboards to ensure consistent availability and accuracy of data related to retail banking.

• Datasets: Develop requirements for building and maintaining datasets that will represent the source of truth for key metrics within the retail product delivery domain.

• Collaboration: Work closely with senior business leaders to understand retail banking problems, translate them into analytic approaches, and partner to create ongoing data tools.

• Communication: Effectively communicate findings to a wide range of internal business stakeholders to facilitate learning, prioritization, and action within the retail banking context.

• Training: Train developers and end-users on platform best practices, encouraging internal adoption and self-sufficiency of stakeholders on the visualization platform.

• Partnership: Partner with key stakeholders on KPI reports development and tracking across the retail banking organization.

• Subject Matter Expert: Become a Subject Matter Expert for platforms and key data elements relevant to retail product delivery.

• Self-Service and Data Literacy: Drive self-service and data literacy for business users on our data platform by creating and documenting data structures and sets, SQL and data tools training, and dashboard development specific to retail banking.

• Prototyping and Usability: Leverage the value of prototyping, usability, and end-user experience to maximize the impact of the final data visualization product within retail product delivery.

POSITION SPECIFICATIONS:

• Bachelor's Degree required.

• 1+ years of experience in Banking environment, preferably in a technical role.

• Technical Skills: Strong knowledge of SQL, including writing and optimizing queries. Advanced experience in Analysis/Business Intelligence Technologies and familiarity with database/analytics tools. Looker Studio experience a plus.

• Organizational Skills: Superb organizational skills and detail oriented.

• Presentation Skills: Experience in effectively presenting insights and summarizing complex data to diverse audiences through visualizations and other means.

• Problem-Solving: Ability to understand, tackle, and solve problems from both technical and business perspectives, with a focus on retail product delivery.

• Communication: Strong communication skills with stakeholders at all levels on both technical and business issues within the retail banking sector.

• Independent Work: Ability to work independently within the scope of responsibilities and complete assignments in a timely manner.

• Team Environment: Ability to work in a fast-paced team environment.

• Documentation: Ability to document work and enable teammates.

• Retail Banking Knowledge: Must have in-depth knowledge of retail banking and its product delivery processes, familiarity with FIS core banking a plus.

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCPA DISCLOSURE

Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.