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Astrix Technology Business Process Manager - II (Associate) in Boston, Massachusetts

Our client, a leader in pharmaceuticals located in the Rahway, NJ area is seeking to add a Business Process Manager to their team who will be responsible for survey development, design of process workflows, and reporting/data analysis. The ideal candidate will possess a Bachelor’s degree with at least four years of experience in business analytics, with a focus in business intelligence such as reporting, analytics, and metrics. This is a great hybrid opportunity with flexible hours!


  • Design of future state process workflows

  • Writing user stories

  • May draw initial sketches of system wireframes before you begin working more closely with a visual designer

  • Reporting/data analysis/dashboarding

  • Developing basic logical data model diagrams

  • Survey development

  • Creating FAQ’s


  • Bachelor’s degree or higher required with at least four years of business analysis experience, with a portion focused on business intelligence (reporting, metrics, analytics, dashboarding)

  • Experience with business analysis tools and techniques: process mapping, VOC, survey development, data analysis, persona development, user story generation, requirements gathering, wireframing, and options analysis

  • Demonstrated experience is more important than a specific degree field

Required Experience and Skills

  • Experience mapping current state and future state process workflows

  • At least two years of experience leading small to mid-size projects

  • High level of tech fluency

  • Experience assessing data quality; identifying patterns, trends and issues in data sets

  • Experience with data analysis platforms, such as Spotfire, Appian and Qlik Sense

  • Advanced Microsoft Excel skills, including VLOOKUP’s, pivot tables and data visualizations

  • Experience developing basic logical data model diagrams

  • Mid-level PowerPoint skills

  • Strong meeting coordination skills

  • You have basic project management and change management skills and can lead the work to develop and implement small-scale solutions and new system features.

Preferred Experience and Skills

  • Knowledge of healthcare, pharmaceutical and/or Real World Evidence (RWE) domains

  • Experience with Qlik Sense, Appian

  • Project Management certification (e.g. PMP)

  • Agile Certification (e.g. PMI-ACP)

  • Experience with Jira, Confluence

  • Experience working in an Agile Scrum framework

  • Six Sigma certification

Equal Employment Opportunity (EEO) Information

While the position you're applying for may not be for a government role, Astrix is a governmental contractor and, as such, is required to collect certain information in its applicants. Astrix is an Equal Opportunity Employer and does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Completion of these fields will not affect your opportunity for employment or the terms or conditions of your employment.