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Spindrift Business Systems Analyst in Boston, Massachusetts

We are looking for a Business Systems Analyst who is excited about helping business units solve business problems through automated systems. You will work cross-functionally (e.g., with Finance, Operations, Marketing, and Sales) to identify gaps and provide technical expertise in scaling systems, processes and procedures in a cost-effective manner. You will also help ensure proper role-based access and security controls are in place and that application licenses are being efficiently utilized.

You will:

  • Partner with teams to provide technical expertise in the selection of new systems that align with Spindrift’s overall systems architecture strategy

  • Build and maintain system integrations with suppliers & partners to automate and scale business systems

  • Learn how business systems currently function and how they are used within Spindrift. Use this knowledge to identify technical and functional gaps and areas for improvement.

  • Periodically audit user access levels and license usage to improve application security and control SaaS spend.

  • Collaborate with the departments & teams to ensure business systems adhere to Spindrift security and compliance standards

  • Create and maintain internal documentation and processes

  • Plan, prioritize, and deliver system enhancements; executing unit, integration, and acceptance testing to meet business requirements.

  • Assist with release testing for major version upgrades


  • 5+ years of experience supporting business systems within enterprise organizations

  • At least 2 of those years supporting a NetSuite ERP environment

  • Strong problem solving & technical skills

  • Excellent verbal and written communication skills. Ability to communicate technical solutions to non-technical end-users.

  • Experience leading small to medium-sized projects from requirements gathering to go-live.

  • Demonstrated ability to concurrently manage multiple projects.

  • Experience with integration as a service (IaaS) platforms (like Celigo) a plus

  • Experience with business intelligence and reporting platforms (like Domo) a plus

  • You want to work in a fast, high-growth startup environment and are comfortable operating within the ambiguity that comes with that