Massachusetts Veterans Jobs

Adecco Staffing is working with a medical call center company in Boston, MA. We are looking for experienced Call Center Representatives on 2nd shift. This is a temp-to-perm opportunity.

Pay Rate Range: $20 - $23 per hour

Schedule(s)/Hours: 2nd Shift: 2:00PM -11:00 PM. 5 Day work week, Saturdays are required

Position Title: Call Center Representative

Responsibilities Include:

· Serve as frontline operator for clients both during peak times and off-hours for various private medical offices and businesses.

· Take messages for non-urgent situations (i.e. appointments, prescription refills, doctor’s notes) and page on call medical staff with urgent situations.

· Answer main line for several hospitals and medical practices and serve as first point of contact for their incoming calls.

· Responsible for efficiently and courteously handling calls and directing them to the appropriate department or individual.

· Answer emergency code calls and providing quick response to call ins.

Qualifications include:

· Prior call center experience required.

· Previous experience in medical call center preferred.

· Typing speed of 40 words per minute preferred.

· Clear & professional speaking voice.

· Ability to maintain customer service.

· High School diploma required.

If you are interested, please apply directly to this job posting!

Pay Details: $20.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance