Massachusetts Veterans Jobs

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:

We believe in the power of partnerships to help people navigate their care with less friction, frustration, and fear. And that every person deserves the same level of case and compassion we would want for our loved ones.

We also believe that trust must be earned every day, in every interaction, through productive, collaborative relationships with physicians and payers, and that nothing builds trust like delivering better health outcomes.

Collaboration Opportunities:

Joining the Operations Team would provide the candidate with the stability, knowledge, and ability to help not only our external customers but internal customers as well by providing superior service and support. Our team focuses on collaboration, a team-oriented environment, as well as continual learning to have a better understanding of the company as a whole and will offer as provide opportunities for continual growth.

What you will be doing:

• Accurate and timely processing of post-surgical paperwork

• Creation of purchase orders

• Professional and timely communication and support to the facilities as well as our sales team.

• Partner with team members and other departments to support and foster a positive experience for all customers.

• Responsible for personal productivity, quality of work, and service metrics

Qualifications:

Excellent customer service - 6 months or more of customer service/Case Management experience- REQUIRED

College degree – PREFERRED

Fluent with all Microsoft Office applications – REQUIRED

Strong self-starter and problem solver – REQUIRED

Must be able to quickly build a productive relationship with individuals and departments – REQUIRED

Must be able to work individually in a fast paced, high-volume environment – REQUIRED

Fluent in medical terminology - Preferred

Mandatory Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

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Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status .

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